Documentation forAccess Rights Manager

Manage mailbox and email size

Background / Value

Managing mailbox size is a common task for help desk. ARM allows you to make these quickly and efficiently.


Step-by-step process

E025-01 EN Berechtigungen auf Postfächer ändern

Use the search field to find the desired mailbox.


Right-click on the Mailbox and select "Edit mailbox and email size" from the context menu.


  1. Click on "Customize" to change the mailbox sizes and warning massages threshold.
  2. Quickly add 1 GB of storage. The increments can be adjusted in the configuration application.
  3. Click on the pen icon to edit the maximum email size.
  4. You must enter a comment, for example a ticket number.
  5. Start the process.