Documentation forAccess Rights Manager

Manage mailbox and email size

Background / Value

Managing mailbox size is a common task for help desk. Access Rights Manager allows you to make these quickly and efficiently.


Step-by-step process

E025-01 EN Berechtigungen auf Postfächer ändern

Use the search field to find the desired mailbox.


Right-click on the Mailbox and select Edit mailbox and email size from the context menu.


  1. Click Customize to change the mailbox sizes and warning massages threshold.
  2. Quickly add 1 GB of storage. The increments can be adjusted in the configuration application.
  3. Click on the pen icon to edit the maximum email size.
  4. You must enter a comment, for example a ticket number.
  5. Start the process.