Approving and rejecting actions as an administrator

ARM allows administrators to empower or minimize the actions of the data owners and help desk personnel. SolarWinds recommends activating the administrator approval mode to require administrator approval for any changes in ARM that are performed by a data owner. After the approval mode is enabled, an administrator can approve or reject the action requests.

After the data owner processes are established over time, the administrator can gradually remove the approval requirements.

Activate the administrator approval mode

When activated, any changes performed in ARM by a data owner must be authorized by an administrator.

1. Start the Configuration application.

2. Click Change Configuration.

   

3. Under Common Change Settings, click Authorization.

   

4. In the Authorization screen, select Activated to activate the administrator approval mode.

   

5. Log out of the Configuration application.

Approve or reject the action requests

1. Log in to the Access Rights Manager application.

2. Click Start in the toolbar.

   On the Start - Home screen, administrators can access open requests.

3. Click Requests.

   

4. On the Start - Requests screen under Authorization Requests, right-click a request and select Approve or Reject.

   

   The Change access rights window displays on your screen with details about the requested changes.

   

5. (Required) Enter a comment regarding the access rights update.

6. Click Immediately.