ARM 2024.3.1 release notes
Release date: September 12, 2024
Here's what's new in ARM 2024.3.1. You can find the applicable system requirements here.
To view release notes, system requirements, and product guide PDFs for supported versions of ARM, see ARM previous versions. To view release notes for multiple versions
New features and improvements in ARM
There were no features or improvements added for ARM in this release.
Fixed CVEs
At SolarWinds, we prioritize the swift resolution of CVEs to ensure the security and integrity of our software. In this release, we have successfully addressed the following CVEs.
SolarWinds CVEs
SolarWinds would like to thank our Security Researchers below for reporting on the issue in a responsible manner and working with our security, product, and engineering teams to fix the vulnerability.
| CVE-ID | Vulnerability Title | Description | Severity | Credit |
|---|---|---|---|---|
| CVE-2024-28990 | SolarWinds Access Rights Manager (ARM) Hardcoded Credentials Authentication Bypass Vulnerability | SolarWinds Access Rights Manager (ARM) was found to contain a hard-coded credential authentication bypass vulnerability. If exploited, this vulnerability would allow access to the RabbitMQ management console. We thank Trend Micro Zero Day Initiative (ZDI) for its ongoing partnership in coordinating with SolarWinds on responsible disclosure of this and other potential vulnerabilities. | 6.3 Medium | Piotr Bazydlo (@chudypb) of Trend Micro Zero Day Initiative |
| CVE-2024-28991 | SolarWinds Access Rights Manager (ARM) Deserialization of Untrusted Data Remote Code Execution | SolarWinds Access Rights Manager (ARM) was found to be susceptible to a remote code execution vulnerability. If exploited, this vulnerability would allow an authenticated user to abuse the service, resulting in remote code execution. We thank Trend Micro Zero Day Initiative (ZDI) for its ongoing partnership in coordinating with SolarWinds on responsible disclosure of this and other potential vulnerabilities. | 9.0 Critical | Piotr Bazydlo (@chudypb) of Trend Micro Zero Day Initiative |
Fixed customer issues
| Case number | Description |
|---|---|
| 01443343, 01572081 | The Accounts screen in the Access Rights Manager application now displays the correct account information when you add or delete multiple accounts from a SharePoint group. |
| N/A | An error message no longer displays after you perform an Active Directory (AD) or File Server (FS) scan. |
| 01719845 | After you restart the ARM Service, the GrantMA workflows in the Access Rights Manager Workflows tab now display in the tab window. |
| 01721548, 01736092 | You can now access the Connection tab in the Settings menu. |
| 01721505, 01721609, 01726066, 01727184, 01727963 | ARM server host names that include numbers no longer break the connection between the ARM server and the collector. |
| 01331492, 01677939 | An exception message no longer displays after you update the ARM server to version 2024.3. |
Installation or upgrade
For new installations, you can download the installation file from the product page on https://www.solarwinds.com or from the Customer Portal. For more information, see the ARM Installation and Upgrade Guide.
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ARM and SolarWinds Platform products must be installed on separate servers. ARM is not a SolarWinds Platform product.
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If you are on a version earlier than ARM 2023.2.4, first upgrade to 2023.2.4 and then upgrade to the current version.
If you are upgrading from a previous version, see Upgrade ARM in the ARM Installation and Upgrade Guide for instructions.
Known issues
Configwizard error
In some cases where the ARM server fails to restart automatically after the update, an error occurs in the basic config while configuring the Rabbit MQ credentials.
Resolution or workaround: Manually restart the ARM service. If the error persists, delete the pnServer.messaging.config.xml file and restart the ARM service
Exchange scan fails
When you run a scan on Microsoft Exchange, the scan fails and the following message is displayed on your screen:
Abnormal process termination
Resolution or workaround SolarWinds recommends repairing the ARM installation, as the account is set for the Exchange scan in ARM. For additional workarounds, contact SolarWinds Technical Support.
This issue is still under investigation.
Collectors do not reconnect to the ARM server after you restart the ARM Service
When you restart the ARM Service on the ARM server, the collectors do not reconnect to the ARM server.
Resolution or workaround: Restart the ARM Service on each collector machine. Repeat this process until each collector connects to the ARM Server. See ARM collectors do not connect after the update to ARM 2024.3 located on the SolarWinds Support website for instructions.
End of life
Integration with the SolarWinds Platform requires a supported version of the platform.
| Version | EoL announcement | EoE effective date | EoL effective date |
|---|---|---|---|
| 2022.4 | November 3, 2023: End-of-Life (EoL) announcement – Customers on ARM version 2022.4 or earlier should begin transitioning to the latest version of ARM. | April 16, 2024: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for ARM version 2022.4 or earlier will no longer actively be supported by SolarWinds. | November 3, 2024: End-of-Life (EoL) – SolarWinds will no longer provide technical support for ARM version 2022.4. |
| 2022.3 | November 3, 2023: End-of-Life (EoL) announcement – Customers on ARM version 2022.3 or earlier should begin transitioning to the latest version of ARM. | April 16, 2024: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for ARM version 2022.3 or earlier will no longer actively be supported by SolarWinds. | November 3, 2024: End-of-Life (EoL) – SolarWinds will no longer provide technical support for ARM version 2022.3. |
See the End of Life Policy for information about SolarWinds product life cycle phases. To see EoL dates for earlier ARM versions, see ARM release history.
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