Documentation forAccess Rights Manager

Synchronize the ARM license

This chapter is only relevant for customers with the SolarWinds licensing mechanism, not for the legacy 8MAN licensing.

By default, the license scope is automatically synchronized between the ARM server and the SolarWinds licensing server once per day.

You can perform a manual synchronization at any time, for example, to immediately submit a maintenance renewal or an extension (upgrade) of your license seats to the ARM server. Proceed as follows:

  1. From the Windows Start menu, launch the SolarWinds License Manager.

  2. Select the desired ARM license.

  3. Click the Synchronize button.

 

If the ARM server is not connected to the Internet or communication with the license server is otherwise blocked, you can update the license scope as follows:

  1. From the Windows Start menu, launch the SolarWinds License Manager.

  2. Select the desired ARM license.

  3. Click the Upgrade link.

  4. In the next step, select the option "This server does not have Internet access...".

  5. Follow the instructions of the wizard, similar to offline activation.