Documentation forAccess Rights Manager

Add seats or synchronize the ARM license status

This procedure applies to the SolarWinds licensing mechanism, not the legacy 8MAN licensing.

By default, the license scope is automatically synchronized between the ARM server and the SolarWinds licensing server once per day.

You can perform a manual synchronization at any time. For example, to submit a maintenance renewal or an extension (upgrade) of your license seats to the ARM server, perform the following steps:

  1. From the Windows Start menu, launch the SolarWinds License Manager.

  2. Select the desired ARM license.

  3. Click Synchronize.

Update the license scope

If the ARM server is not connected to the Internet or communication with the license server is otherwise blocked, you can update the license scope.

  1. From the Windows Start menu, launch the SolarWinds License Manager.

  2. Select the target ARM license.

  3. Click the Upgrade link.

  4. Select the following option:

    This server does not have Internet access.

  5. Follow the instructions in the wizard, similar to offline activation.