Troubleshooting
Problems connecting Logga and NetApp
Disable the NetBIOS over TCP/IP setting
A possible solution to network connection problems is to disable the NetBIOS over TCP/IP setting.
On the collector server open the following dialog:
Start → Control Panel → Network and Internet → Network and Sharing Center → Change adapter settings → Ethernet properties → Internet Protocol Version 4 (TCP/IPv4) → Properties → Advanced → WINS → Disable NetBIOS over TCP/IP
Empty report for Windows failover cluster resource
Switching file server resources between nodes due to cluster service shutdown or node shutdown can cause connection problems between Logga and the Windows system components. This may result in a missing data delivery to the Logga.
To resolve this problem:
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Turn off Logga.
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Wait 10 seconds.
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Turn on Logga.