Documentation forAccess Rights Manager

Configure the email settings

The Email settings allow you to send email notifications regarding ARM activities to selected users in your organization.

  1. Start the Configuration application.
  2. Click the Server tile.

  3. Click the Email drop-down menu.

  4. Select the Send email notifications checkbox to activate email support.

  5. Configure an SMTP server for sending emails.

    For Exchange Online, use smtp.office365.com as the server name, 587 for the port, and set SSL to Enabled.

    Beginning with version 2022.2, you can also use an external email server including Exchange Online.

    For SMTP, use one of the following standard ports: 

    • Select port 25 for no SSL.

    • Select Port 465 or 587 for SSL/TLS.

  6. Set the sender address and specify the credentials to send the emails.

    If the sender address is different from the credentials, a "Send-As" permission is required.

    1. Click the credentials link.

    2. Select an option.

      Select option 1 if the SMTP server supports sending emails anonymously. This option is not recommended.

      Select option 2 to send emails using Exchange on-premise.

      Select option 3 to send emails using Exchange Online or another SMTP server.

    3. Click Apply.

  7. Select the email recipients for errors, alarms, and warnings. The email recipients receive an email that summarizes the last four hours.

    The sources for errors, alarms, and warnings include:

    • Thresholds from the Server Health Check and errors when running ARM

    • Errors when running ARM

  8. Click the <not configured> link and enter the email address of the user in your organization who receives and alert each time a user completes a change in ARM.

    When configured, all changes made in ARM generate an email to the assigned email address.