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      • SOLARWINDS ACADEMY
      • CLASSES
      • GUIDED CURRICULUM
      • ELEARNING
      • CERTIFICATION

      SOLARWINDS ACADEMY

      The SolarWinds Academy offers education resources to learn more about your product. The curriculum provides a comprehensive understanding of our portfolio of products through virtual classrooms, eLearning videos, and professional certification.
      • See What's Offered

      AVAILABLE RESOURCES

      • Virtual Classrooms Calendar
      • Quick Byte Videos
      • eLearning Video Index
      • SolarWinds Certified Professional Program

      VIRTUAL CLASSROOMS

      Attend virtual classes on your product and a wide array of topics with live instructor sessions or watch on-demand videos to help you get the most out of your purchase.
      • View all Classes

      Open Sessions and Popular Classes

      • General Office Hours
      • Quick Byte Videos
      • Orion Platform
      • Network Performance Monitor
      • View the Calendar
      • NetFlow Traffic Analyzer
      • IP Address Manager
      • Network Configuration Manager
      • Server & Application Monitor
      • Virtualization Manager

      GUIDED CURRICULUM

      Whether learning a newly-purchased SolarWinds product or finding information to optimize the software you already own, we have guided product training paths that help get customers up to speed quickly.
      • View Suggested Paths

      ELEARNING VIDEOS

      On-demand videos on installation, optimization, and troubleshooting.
      • See All Videos

      Popular Videos

      • Upgrading Isn't as Daunting as You May Think
      • Upgrading Your Orion Platform Deployment Using Microsoft Azure
      • Upgrading From the Orion Platform 2016.1 to 2019.4
      • Don't Let the Gotchas Get You
      • How to Install NPM and Other Orion Platform Products
      • Upgrading the Orion Platform
      • See All Videos
      • Navigating the Web Console
      • Prepare a SAM Installation
      • Installing Server & Application Monitor
      • How to Install SEM on VMware
      • Customer Success with the SolarWinds Support Community
      • New job, New to SolarWinds?

      SOLARWINDS CERTIFIED PROFESSIONAL PROGRAM

      Become a SolarWinds Certified Professional to demonstrate you have the technical expertise to effectively set up, use, and maintain SolarWinds’ products.
      • Learn More

      STUDY AIDS

      • Access Rights Manager
      • Architecture and Design
      • Database Performance Analyzer
      • Diagnostics and Troubleshooting
      • NetFlow Traffic Analyzer
      • Network Configuration Manager
      • Network Performance Monitor
      • Server & Application Monitor
      • Security Event Manager
  • ONBOARDING & UPGRADING
      • NEW TO SOLARWINDS
      • ORION ASSISTANCE PROGRAM
      • UPGRADE RESOURCE CENTER
      • ONBOARDING
      • WHAT’S NEW

      NEW TO SOLARWINDS

      You just bought your first product. Now what? Find out more about how to get the most out of your purchase. From installation and configuration to training and support, we've got you covered.
      • Learn More

      ORION ASSISTANCE PROGRAM

      This program connects you with professional consulting resources who are experienced with the Orion Platform and its products. These services are provided at no additional charge for customers who were/are running one of the Orion Platform versions affected by SUNBURST or SUPERNOVA. OAP services also include assistance with your digital code-signing certificate update.
      • Learn More

      UPGRADE RESOURCE CENTER

      See helpful resources, answers to frequently asked questions, available assistance options, and product-specific details to make your upgrade go quickly and smoothly.
      • Visit the Upgrade Resource Center

      PRODUCT-SPECIFIC UPGRADE RESOURCES

      • Network Performance Monitor
      • NetFlow Traffic Analyzer
      • Network Configuration Manager
      • Server & Application Monitor
      • Storage Resource Monitor
      • Virtualization Manager
      • Web Performance Monitor
      • Log Analyzer

      SMARTSTART

      Our SmartStart programs help you install and configure or upgrade your product. Get immediate access to our SmartStart Self-Led Onboarding so you can work at your own pace. Or, get assistance from SolarWinds' technical support experts with our SmartStart Onboarding and Upgrading options.

      AVAILABLE SMARTSTART PROGRAMS

      • Self-Led Onboarding
      • Assisted Onboarding
      • Assisted Upgrading

      DEPLOYMENT SERVICES

      SolarWinds Onboarding programs are designed to help walk you through product installations, upgrades, and more to deliver immediate value on your product experience. We offer self-led and assisted options, so you can choose the one that best fits your business needs and schedule.
      • Learn more

      WHAT’S NEW AT SOLARWINDS

      Find the latest release notes, system requirements, and links to upgrade your product.
      • Learn More
  • Support Offerings
      • PREMIUM SUPPORT OFFERINGS
      • ONBOARDING
      • WORKING WITH SUPPORT

      PREMIUM SUPPORT OFFERINGS

      Our paid Customer Support plans provide assistance with Solarwinds product questions, troubleshooting, and product-related issues. Choose what best fits your environment and organization, and let us help you get the most out of your purchase. We support all of our products, 24/7/365.
      • Learn More

      AVAILABLE PROGRAMS

      • Professional Support
      • Advanced Support
      • Premium Support Level 1
      • Premium Support Level 2
      • Premium Support Level 3

      SMARTSTART

      Our SmartStart programs help you install and configure or upgrade your product. Get immediate access to our SmartStart Self-Led Onboarding so you can work at your own pace. Or, get assistance from SolarWinds' technical support experts with our SmartStart Onboarding and Upgrading options
      • Learn More

      AVAILABLE SMARTSTART PROGRAMS

      • SmartStart Self-Led
      • Assisted Onboarding
      • Assisted Upgrading

      WORKING WITH SUPPORT

      A glossary of support availability, tips, contact info, and customer success resources. We're here to help.
      • Learn More
  • PRODUCTS
      • Observability
      • NETWORK MANAGEMENT
      • SYSTEMS MANAGEMENT
      • Database Management
      • IT SECURITY
      • IT SERVICE MANAGEMENT
      • APPLICATION MANAGEMENT
      • DOCUMENTATION

      HYBRID CLOUD OBSERVABILITY

      SolarWinds ® Hybrid Cloud Observability offers organizations of all sizes and industries a comprehensive, integrated, and cost-effective full-stack solution. Hybrid Cloud Observability empowers organizations to optimize performance, ensure availability, and reduce remediation time across on-premises and multi-cloud environments by increasing visibility, intelligence, and productivity.
      • Product Support Page

      USEFUL RESOURCES

      • Hybrid Cloud Observability Technical Documentation
      • Hybrid Cloud Observability Product Details
      • SolarWinds Observability Technical Documentation
      • SolarWinds Observability Product Details

      NETWORK MANAGEMENT

      • Orion Platform
      • Network Performance Monitor
      • NetFlow Traffic Analyzer
      • IP Address Manager
      • Network Configuration Manager
      • Engineer's Toolset
      • View All Network Management Products
      • Network Topology Mapper
      • User Device Tracker
      • VoIP Network Quality Manager
      • Log Analyzer
      • Enterprise Operations Console
      Your SolarWinds products come with a secret weapon.
      SolarWinds Academy

      Award-winning, instructor-led classes, eLearning videos, and certifications.

      Find a Class

      SYSTEMS MANAGEMENT

      • Server & Application Monitor
      • Virtualization Manager
      • Storage Resource Monitor
      • Web Performance Monitor
      • Server Configuration Monitor
      • View All Systems Management Products
      Your SolarWinds products come with a secret weapon.
      SolarWinds Academy

      Award-winning, instructor-led classes, eLearning videos, and certifications.

      Find a Class

      DATABASE MANAGEMENT

      • Database Performance Analyzer
      • Database Performance Monitor
      • SQL Sentry
      • Database Mapper
      • Task Factory
      • View All Database Management Products
      Your SolarWinds products come with a secret weapon.
      SolarWinds Academy

      Award-winning, instructor-led classes, eLearning videos, and certifications.

      Find a Class

      IT SECURITY

      • Security Event Manager
      • Access Rights Manager
      • Serv-U Managed File Transfer Server
      • Serv-U FTP Server
      • Patch Manager
      • Identity Monitor
      • View All IT Security Products
      Your SolarWinds products come with a secret weapon.
      SolarWinds Academy

      Award-winning, instructor-led classes, eLearning videos, and certifications.

      Find a Class

      IT SERVICE MANAGEMENT

      • Dameware Remote Everywhere
      • Dameware Remote Support
      • Dameware Mini Remote Control
      • Service Desk
      • Web Help Desk
      • View All IT Service Management Products
      • Kiwi Syslog Server
      • Kiwi CatTools
      • ipMonitor
      • Mobile Admin
      Your SolarWinds products come with a secret weapon.
      SolarWinds Academy

      Award-winning, instructor-led classes, eLearning videos, and certifications.

      Find a Class

      APPLICATION MANAGEMENT

      • AppOptics
      • Pingdom
      • Papertrail
      • Loggly
      • View All Application Management Products
      Your SolarWinds products come with a secret weapon.
      SolarWinds Academy

      Award-winning, instructor-led classes, eLearning videos, and certifications.

      Find a Class
  • COMMUNITY
      • THWACK®
      • ORANGE MATTER
      • TECHPOD
      • LOGICALREAD

      THWACK®

      Over 150,000 users—get help, be heard, improve your product skills
      • Visit THWACK

      AVAILABLE PROGRAMS

      • SolarWinds Lab
      • THWACKcamp™️ 2022
      • THWACKcamp™ 2020 On-demand

      Orange Matter

      Practical advice on managing IT infrastructure from up-and-coming industry voices and well-known tech leaders
      • View Orange Matter

      TECHPOD

      Join the brightest SolarWinds minds and IT industry influencers, as they cut through the jargon and give you the tools you need to grow and keep your tech knowledge razor-sharp. Come with questions—leave with actionable steps and practical insights.
      • Episodes

      LogicalRead Blog

      Articles, code, and a community of database experts
      • Read the Blog
      Articles, code, and a community of database experts
  • NEW TO SOLARWINDS
  • SUBMIT A TICKET
  • ✖
  • Academy
    • SOLARWINDS ACADEMY
      • See What's Offered
      • Virtual Classrooms Calendar
      • Quick Byte Videos
      • eLearning Video Index
      • SolarWinds Certified Professional Program
    • CLASSES
      • View all Classes
      • General Office Hours
      • Quick Byte Videos
      • Orion Platform
      • Network Performance Monitor
      • View the Calendar
      • NetFlow Traffic Analyzer
      • IP Address Manager
      • Network Configuration Manager
      • Server & Application Monitor
      • Virtualization Manager
    • GUIDED CURRICULUM
      • View Suggested Paths
    • ELEARNING
      • See All Videos
      • Upgrading Isn't as Daunting as You May Think
      • Upgrading Your Orion Platform Deployment Using Microsoft Azure
      • Upgrading From the Orion Platform 2016.1 to 2019.4
      • Don't Let the Gotchas Get You
      • How to Install NPM and Other Orion Platform Products
      • Upgrading the Orion Platform
      • See All Videos
      • Navigating the Web Console
      • Prepare a SAM Installation
      • Installing Server & Application Monitor
      • How to Install SEM on VMware
      • Customer Success with the SolarWinds Support Community
      • New job, New to SolarWinds?
    • CERTIFICATION
      • Learn More
      • Access Rights Manager
      • Architecture and Design
      • Database Performance Analyzer
      • Diagnostics and Troubleshooting
      • NetFlow Traffic Analyzer
      • Network Configuration Manager
      • Network Performance Monitor
      • Server & Application Monitor
      • Security Event Manager
  • ONBOARDING & UPGRADING
    • NEW TO SOLARWINDS
      • Learn More
    • ORION ASSISTANCE PROGRAM
      • Learn More
    • UPGRADE RESOURCE CENTER
      • Visit the Upgrade Resource Center
      • Network Performance Monitor
      • NetFlow Traffic Analyzer
      • Network Configuration Manager
      • Server & Application Monitor
      • Storage Resource Monitor
      • Virtualization Manager
      • Web Performance Monitor
      • Log Analyzer
    • ONBOARDING
      • Self-Led Onboarding
      • Assisted Onboarding
      • Assisted Upgrading
      • Learn More
    • WHAT’S NEW
      • Learn More
  • Support Offerings
    • PREMIUM SUPPORT OFFERINGS
      • Learn More
      • Professional Support
      • Advanced Support
      • Premium Support Level 1
      • Premium Support Level 2
      • Premium Support Level 3
    • SMARTSTART
      • Learn More
      • SmartStart Self-Led
      • Assisted Onboarding
      • Assisted Upgrading
    • WORKING WITH SUPPORT
      • Learn More
  • PRODUCTS
    • OBSERVABILITY
      • Technical Documentation
      • Product Details
      • Product Support Page
    • NETWORK MANAGEMENT
      • Orion Platform
      • Network Performance Monitor
      • NetFlow Traffic Analyzer
      • IP Address Manager
      • Network Configuration Manager
      • Engineer's Toolset
      • View All Network Management Products
      • Network Topology Mapper
      • User Device Tracker
      • VoIP Network Quality Manager
      • Log Analyzer
      • Enterprise Operations Console
    • SYSTEMS MANAGEMENT
      • Server & Application Monitor
      • Virtualization Manager
      • Storage Resource Monitor
      • Web Performance Monitor
      • Server Configuration Monitor
      • View All Systems Management Products
    • DATABASE MANAGEMENT
      • Database Performance Analyzer
      • Database Performance Monitor
      • SQL Sentry
      • Database Mapper
      • Task Factory
      • View All Database Management Products
    • IT SECURITY
      • Security Event Manager
      • Access Rights Manager
      • Serv-U Managed File Transfer Server
      • Serv-U FTP Server
      • Patch Manager
      • Identity Monitor
      • View All IT Security Products
    • IT SERVICE MANAGEMENT
      • Dameware Remote Everywhere
      • Dameware Remote Support
      • Dameware Mini Remote Control
      • Service Desk
      • Web Help Desk
      • View All IT Service Management Products
      • Kiwi Syslog Server
      • Kiwi CatTools
      • ipMonitor
      • Mobile Admin
    • APPLICATION MANAGEMENT
      • AppOptics
      • Pingdom
      • Papertrail
      • Loggly
      • View All Application Management Products
    • DOCUMENTATION
  • COMMUNITY
    • THWACK®
      • Visit THWACK
      • SolarWinds Lab
      • THWACKcamp™️ 2022
      • THWACKcamp™ 2020 On-demand
    • ORANGE MATTER
      • View Orange Matter
    • TECHPOD
      • Episodes
    • LOGICALREAD
      • Read the Blog
  • NEW TO SOLARWINDS
  • SUBMIT A TICKET

Search SolarWinds Support

Search Within:

Quick Links

SolarWinds Platform Port Requirements SolarWinds/Orion Platform Documentation SolarWinds/Orion Platform Release Notes Hybrid Cloud Observability Documentation Hybrid Cloud Observability Release Notes

News & Announcements

Evolving towards Observability Secure by Design Meet our Product Trainers THWACKcamp 2022 On-Demand

Connect with Us

Technical Documentation Customer Portal Submit a Ticket THWACK Community Orange Matter Blog TechPod Episodes
Documentation for SolarWinds

Welcome to the SolarWinds Documentation page. You can browse the links below, or search to find content on all SolarWinds products, including installation, configuration and use information.

Observability

  • Hybrid Cloud Observability
  • SolarWinds Observability
  • SolarWinds Platform

Network Management

  • Network Performance Monitor (NPM)
  • Netflow Traffic Analyzer (NTA)
  • IP Address Manager (IPAM)
  • Network Configuration Manager (NCM)
  • Engineer's Toolset (ETS)
  • Network Topology Mapper (NTM)
  • User Device Tracker (UDT)
  • VoIP Network Quality Manager (VNQM)
  • Log Analyzer (LA)
  • Enterprise Operations Console (EOC)
  • Network Automation Manager (NAM)
  • Kiwi Syslog Server
  • Kiwi CatTools
  • ipMonitor

Systems & Application Management

  • Server & Application Monitor (SAM)
  • Virtualization Manager (VMAN)
  • Storage Resource Monitor (SRM)
  • Web Performance Monitor (WPM)
  • Server Configuration Monitor (SCM)
  • Access Rights Manager (ARM)
  • Serv-U MFT & Serv-U FTP Server
  • ipMonitor
  • Log Analyzer (LA)
  • AppOptics
  • Papertrail
  • Pingdom
  • Loggly

Database Management

  • Database Mapper
  • Database Performance Analyzer (DPA)
  • Database Performance Monitor (DPM)
  • SQL Sentry
  • Task Factory

IT Security

  • Security Event Manager (SEM)
  • Access Rights Manager (ARM)
  • Serv-U MFT & Serv-U FTP Server
  • Patch Manager
  • SolarWinds Identity Monitor

IT Service Management

  • Dameware Remote Everywhere (DRE)
  • Dameware Remote Support & Mini Remote Control
  • SolarWinds Service Desk
  • Web Help Desk (WHD)
  • Mobile Admin

We’re Geekbuilt.®

Developed by network and systems engineers who know what it takes to manage today's dynamic IT environments, SolarWinds has a deep connection to the IT community.

The result? IT management products that are effective, accessible, and easy to use.

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