Documentation forSolarWinds Platform

Configure network settings for the SolarWinds Platform

This topic applies to all SolarWinds Platform products.

Configure the settings related to ICMP and SNMP requests.

Click Settings > All Settings, and in the Thresholds & Polling group, click Polling Settings to configure the settings.

Configure the way SolarWinds Platform products poll your network.

Setting Default value Description
ICMP Timeout 2500 ms Specify the time in ms after which all ICMP (ping) requests made by the Orion poller time out if a response is not received.
ICMP Data SolarWinds Status Query Provide a string to be included within all ICMP packets sent by the product.
SNMP Timeout 2500 ms Specify the time after which all SNMP requests made by the Orion poller time out if a response is not received.
SNMP Retries 2 Specify the number of retries the polling engine will conduct if a response to an SNMP poll request by the Orion polling engine is not received within the configured SNMP Timeout.
SNMP Encoding Auto Select how SNMP hex-encoded strings are encoded, for example ASCII or UTF-8. To apply the setting, restart the Collector, Job Engine, and Cortex services on each polling engine.
UCS API Timeout 240 s Specify the time period after which all API requests made for data from Cisco UCS Manager servers time out if a response is not received.
Perform reverse DNS lookup Selected Select this option if you want your product to complete reverse DNS lookups for monitored DHCP nodes.
Enable Downtime Monitoring Selected Clear the box to disable interface downtime monitoring, thus improving SolarWinds NPM performance.