Configure network settings for the SolarWinds Platform
This topic applies to all SolarWinds Platform products.
Configure the settings related to ICMP and SNMP requests.
Click Settings > All Settings, and in the Thresholds & Polling group, click Polling Settings to configure the settings.
Configure the way SolarWinds Platform products poll your network.
| Setting | Default value | Description |
|---|---|---|
| ICMP Timeout | 2500 ms | Specify the time in ms after which all ICMP (ping) requests made by the Orion poller time out if a response is not received. |
| ICMP Data | SolarWinds Status Query | Provide a string to be included within all ICMP packets sent by the product. |
| SNMP Timeout | 2500 ms | Specify the time after which all SNMP requests made by the Orion poller time out if a response is not received. |
| SNMP Retries | 2 | Specify the number of retries the polling engine will conduct if a response to an SNMP poll request by the Orion polling engine is not received within the configured SNMP Timeout. |
| SNMP Encoding | Auto | Select how SNMP hex-encoded strings are encoded, for example ASCII or UTF-8. To apply the setting, restart the Collector, Job Engine, and Cortex services on each polling engine. |
| UCS API Timeout | 240 s | Specify the time period after which all API requests made for data from Cisco UCS Manager servers time out if a response is not received. |
| Perform reverse DNS lookup | Selected | Select this option if you want your product to complete reverse DNS lookups for monitored DHCP nodes. |
| Enable Downtime Monitoring | Selected | Clear the box to disable interface downtime monitoring, thus improving SolarWinds NPM performance. |