Documentation forSolarWinds Platform

Throttling overview: control resources used by your cloud instance/VM

This SolarWinds Platform topic applies only to the following products:

Hybrid Cloud Observability EssentialsHybrid Cloud Observability Advanced

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Most cloud service providers monitor incoming API requests to control the consumption of resources used by an instance/VM, an individual cloud account, or an entire service. To continue meeting service level agreements with customers, a cloud service will apply throttling to block requests from a customer if increased polling places an extreme load on cloud resources. Throttling helps maintain performance and availability for SolarWinds Platform services.

Limits are set by time, region, and cloud account; SolarWinds Platform alerts can be configured to alert users when API request get close to or exceed limits. To prevent throttling issues, you can extend polling intervals and/or disable API polling for specific resources. See AWS throttling and Azure throttling.