Documentation forSolarWinds Platform

Play a sound when an alert is triggered in the SolarWinds Platform

This SolarWinds Platform topic applies only to the following products:

Hybrid Cloud Observability EssentialsHybrid Cloud Observability Advanced


The Play a Sound action uses the SolarWinds desktop notification client to play the sound on your computer when an alert arrives.

You must download and install the client on every computer that you want to play a sound when an alert arrives. After installing the desktop notification client, configure which sound you want to play when an alert is received.

Computers that do not have the desktop notification client installed on them do not play a sound when an alert arrives. If you want an alert notification sound to play on your desktop or laptop, you must install and configure the desktop notification client on that computer.

Download the Desktop Notification Client

SolarWinds Platform can be configured to play a sound upon alert trigger or reset. This alert action is frequently used in NOC environments. The SolarWinds Desktop Notification client must be installed on each computer that you want to play a sound. The following procedure configures a sound to play for an alert.

  1. When editing or adding an alert, click Add Action in the Trigger or Reset Action section of the Alert Wizard.

  2. Select the Play a Sound option, and then click Configure Action.

  3. Under Play a sound settings, you can download the desktop notification client and add a message.

    Install and configure the desktop notification client

    1. Under Play a sound settings, click Download our desktop notification client.

    2. Run the installer and follow the on-screen instructions to install the client.

      The desktop notification client requires the following information to connect to your SolarWinds Platform server and receive alerts:

      • SolarWinds Platform server Name or IP Address
      • SolarWinds Platform User Name
      • Password

      You can use the server name and credentials that you use to log in to your SolarWinds product.

    3. From the notification client, select an alert sound.

  4. Schedule the action by selecting Time of Day > Use special Time of Day schedule for this action. This schedule only applies to the alert action you are editing.

    This is often used to prevent an action from occurring during specific windows.

  5. Select how frequently this action occurs for each triggered alert in Execution Settings.

  6. Click Add Action.

The action is added to the trigger or reset action list, and you can test the action using the Simulate button. When the trigger or reset conditions of the alert are met, a sound plays through the client.