Here's what's new in SolarWinds Observability Self-Hosted 2024.1. You can find the applicable system requirements here.

To view release notes, system requirements, and product guide PDFs for supported versions of SolarWinds Observability Self-Hosted, see SolarWinds Observability Self-Hosted previous versions. To view release notes for multiple versions and multiple SolarWinds Platform products on a single page, see the release notes aggregator.

 

New features and improvements in SolarWinds Platform

New features and improvements in SolarWinds Observability Self-Hosted Essentials

The following features are exclusive to customers with a SolarWinds Observability Self-Hosted license.

Azure Cloud Dashboard

A new cloud dashboard has been added, providing you with an overview of your monitored Azure cloud accounts. The dashboard can include pie charts, drill-down widgets, and table widgets and is updated automatically without refreshing the page in your browser.

Prisma SD-WAN support

Add Prisma orchestrator nodes for monitoring and pair the Prisma orchestrator with edge nodes. For monitored nodes, you can observe:

• Status and response time of the orchestrator node
• Inventory managed by the orchestrator
• Details about SD-WAN edges managed by the Prisma orchestrator, such as serial numbers, mode, type, public IP, status
• Details on SD-WAN edge uplinks
• Details on SD-WAN VPN tunnels

You can add Prisma SD-WAN edge devices for monitoring either using a combination of SNMP and API, or only using API. See SNMP or API-based monitoring for Prisma SD-WAN devices for details.

Vulnerability and Risk Score improvements

The redesigned Risk Score widget better visualizes the Risk score state and provides information about the severity of the score, using a color spectrum rather than a single number.

A more accurate search for vulnerabilities is available with the ability to import a CPE Match Feed. Use the CVE Data Import Settings to enable and configure CPE Match Feed imports. Another improvement to the search for vulnerabilities includes better filters to search for any field in the vulnerabilities table. For example, you can filter by CVE or node name, by operating system, or by operating system version.

Vulnerability and Risk dashboards now support VMWare ESXi and VMWare vCenter servers.

Anomaly-Based Alerts improvements

Anomaly-Based Alerts can now be created using an OR operator to alert when any conditions are met. This is in addition to the existing AND operator, allowing more flexible alert conditions.

In addition, a new Getting Started with Anomaly-Based Alerts widget introduces Anomaly-Based Alerting and provides an overview of the process for using Platform Connect to set up these alerts. It also clarifies that while these alerts require a SolarWinds Observability SaaS account, after Platform Connect has been set up an active SolarWinds Observability SaaS license is not required.

AlertStack improvements

AlertStack integrates with ServiceNow, so a single incident can be created in ServiceNow from an alert cluster.

CDR/CMR Processing Options

There are now multiple actions to choose from after processing a Cisco Call Detail Records (CDR) and Call Management Records files. Options include:

• Do nothing

• Delete immediately

• Delete if it is older than ____ days (default = retention period)

• Delete if number of CDR files for this call manager is bigger than ______

• Move to a historical folder: ____________________ (macros are applicable: %CLUSTERNAME%, %CMNAME%, %CMID%, %YEAR%, %MONTH%, %DAY% etc)

Change to the Default Database and Archive Maintenance job

The Default Database and Archive Maintenance job now includes the following option on the Add Job Specific Details tab:

Purge completed 'Inventory on demand' jobs

Use this option to remove one-time inventory updates that were created by clicking Update Inventory on the Configuration Management page. You can specify the age of the inventory jobs to remove.

Kubernetes containerd support

Monitoring of Kubernetes instances v1.23 and newer running on containerd (Container Runtime Interface) is now supported. For more information, see Monitor containers in the SolarWinds Platform.

Additional updates

• MAC addresses polling added to Device Studio Node Details technology pollers.
• Improved Meraki Warm Spare failover detection process.
• Asset Inventory agentless polling for Windows Updates now uses WinRM and PowerShell instead of VB scripts. If you encounter any issues with this change, you can switch from the WMI node to an agent node.
• IP address management: Improved UX for IP address management DHCP/DNS Subnet Discovery.
• Optimized VoIP SNMP data polling.
• Improved Avaya phone polling.
• Refined filtering processes have resulted in significant improvements to EOC's overall performance when it is connected to a slow site.

DHCP/DNS UX update: Subnet Discovery

Various UX updates to DHCP/DNS Subnet Discovery.

Support for Palo Alto Networks Prisma SD-WAN (formerly CloudGenix)

Add Palo Alto Networks Prisma SD-WAN (formerly CloudGenix) orchestrator nodes for monitoring and pair the Prisma orchestrator with edge nodes. For monitored nodes, you can observe:

• Status and response time of the orchestrator node
• Inventory managed by the orchestrator
• Details about SD-WAN edges managed by the Prisma orchestrator, such as serial numbers, mode, type, public IP, status
• Details on SD-WAN edge uplinks
• Details on SD-WAN VPN tunnels

You can add Prisma SD-WAN edge devices for monitoring either using a combination of SNMP and API, or only using API. See SNMP or API-based monitoring for Prisma SD-WAN devices for details.

Additional updates

• MAC addresses polling added to Device Studio Node Details technology pollers
• Improved Meraki Warm Spare failover detection process

Azure Cloud Dashboard

A new cloud dashboard has been added, providing you with an overview of your monitored Azure cloud accounts. The dashboard can include pie charts, drill-down widgets, and table widgets and is updated automatically without refreshing the page in your browser.

Kubernetes containerd support

Monitoring of Kubernetes instances v1.23 and newer running on containerd (Container Runtime Interface) is now supported. For more information, see Monitor containers in the SolarWinds Platform.

Meraki MS and MX appliance support

Meraki MS (switch) and MX (gateway) appliances support SNMP polling for acquiring basic information and support API polling through the Orchestrator (Meraki Cloud Portal). You can collect static IP assignments (including IP and MAC addresses), corresponding VLANs from Meraki MX gateways, and endpoints from Meraki MS switch ports.

CDR/CMR Processing Options

There are now multiple actions to choose from after processing a Cisco Call Detail Records (CDR) and Call Management Records files. Options include:

• Do nothing

• Delete immediately

• Delete if it is older than ____ days (default = retention period)

• Delete if number of CDR files for this call manager is bigger than ______

• Move to a historical folder: ____________________ (macros are applicable: %CLUSTERNAME%, %CMNAME%, %CMID%, %YEAR%, %MONTH%, %DAY% etc)

Additional improvements

• Improved Avaya phone polling
• Optimized SNMP data polling

New features and improvements in SolarWinds Observability Self-Hosted Advanced

Customers with a SolarWinds Observability Self-Hosted Advanced license receive all Essentials updates, plus the following features exclusive to Advanced customers.

Change to the Default Database and Archive Maintenance job

The Default Database and Archive Maintenance job now includes the following option on the Add Job Specific Details tab:

Purge completed 'Inventory on demand' jobs

Use this option to remove one-time inventory updates that were created by clicking Update Inventory on the Configuration Management page. You can specify the age of the inventory jobs to remove.

New features and improvements in SolarWinds Observability Self-Hosted Enterprise Scale

The following features are exclusive to customers with a SolarWinds Observability Self-Hosted Enterprise license.

Overall improved EOC performance due to refined filtering processes

Refined filtering processes have resulted in significant improvements to EOC's overall performance when it is connected to a slow site.

Fixed CVEs

At SolarWinds, we prioritize the swift resolution of CVEs to ensure the security and integrity of our software. In this release, we have successfully addressed the following CVEs.

Fixed customer issues

Case number	Description	Platform product
01503026	Upgrades using the silent installer no longer fail because validation runs.	Platform
01377315	An ArgumentOutOfRangeException in the Job Engine no longer prevents IPAM from discovering subnets.	Platform
01386036, 01488478, 01489592, 01496085, 01498813	Opening Performance Analysis Dashboard (PerfStack) projects no longer causes performance problems such as high CPU usage on the server and slow page loading in the SolarWinds Web Console.	Platform
01492988	Variables included in alert definitions consistently return the correct results.	Platform
01490930	The Configuration Wizard no longer fails during an upgrade if it cannot write information about migrated credentials into the database. The issue is logged as a warning, and the configuration continues.	Platform
01445810, 01454252, 01477323	Clicking the link for more information in a license notification no longer returns a 404 error.	Platform
01311752, 01420880	An issue with the database has been fixed, and Meraki response time polling is no longer slow.	Platform
01453880	If ServiceNow has Authentication profile configuration, requests no longer fail with the message User Not Authenticated.	Platform
01443956	A problem with the Cisco Buffer Failures widgets that caused performance problems in the SolarWinds Web Console is fixed.	Platform
01445430	If the AllowSwaAutoUpdate centralized setting is set to false, the SolarWinds Administration Service is not automatically updated if the user opens the Updates page.	Platform
01447417	When you update an advanced configuration setting, a message on the Advanced Configuration page tells you if any services need to be restarted for the change to take effect and provides an option to restart those services.	Platform
01423823, 01447670	Container synchronization has been improved to prevent an issue that triggered HA failovers in environments with high latency between additional polling engines and the database.	Platform
01448901, 01451947	The performance of the UnManageUtility tool in large environments is improved.	Platform
01350098	If there is a delay in an alert action, the alert no longer retries the action, appearing to perform the same action multiple times.	Platform
01359496, 01403455, 01415926	A delay in one alert does not prevent other alerts from being triggered, cause a deadlock that stops alert processing, or block alert notifications for other alerts.	Platform
01382187	When a node with some traffic statistics is down, maps do not show connections as green, which would indicate that the node is up.	Platform
01451025	Intelligent Maps can be filtered using a custom property whose name includes special characters.	Platform
01396393	Multiple stored procedures were optimized to prevent deadlocks in the SolarWinds Platform database.	Platform
01419884	When a user's Windows or SAML group membership changes, information about the user's group limitations is updated in the SolarWinds Platform, and widgets display the correct data for that user.	Platform
01381470	The performance of the Administration Service has been improved to prevent it from consuming large amounts of CPU and other resources.	Platform
N/A	When you remove and then re-add a WSUS server from Patch Manager, that server is no longer listed multiple times in widgets on the SolarWinds Platform Patch Manager Summary page.	Platform
01389545	If an action is intentionally not executed when an alert is triggered (for example, because the action is disabled or paused), restarting the alerting service does not cause the action to be executed.	Platform
01351770	The SolarWinds Platform database no longer includes non-trusted foreign keys.	Platform
01430336	If index defragmentation fails, it no longer prevents database maintenance from completing.	Platform
01420737	The Database Details page is displayed correctly on Azure SQL.	Platform
01334092, 01467443	The OrionWeb.log file is no longer filled with warnings about a failure to open the registry key.	Platform
01330824	Users with the Allow map management privilege but without the Allow nodes management privilege can create maps.	Platform
01427582	When there are multiple polling engines and a disabled plug-in needs to be uninstalled, the correct agent management service uninstalls the plug-in.	Platform
01415537	If you open multiple user accounts in multiple tabs and edit one account, changes are applied to the correct account.	Platform
01380063	When you include a PerfStack chart in a report that is distributed as a PDF, the bottom of the chart is no longer cut off.	Platform
01387426	On the Node Details page, the time required to load the All Dependencies widget and all widgets associated with alerts has decreased, improving the performance of the SolarWinds Web Console.	Platform
01312264	In a large deployment, when you group nodes on the Manage Nodes page by a custom property, the page loads much faster.	Platform
N/A	PerfStack projects display data correctly after an upgrade. In early 2024.1 RC builds, the start and end times configured for the widgets were reset to have the same value, and therefore no data was displayed.	Platform
N/A	After the main polling engine is upgraded, centralized upgrades now continue upgrading scalability engines (additional polling engines, additional web servers, and high availability servers) as expected. In early 2024.1 RC builds, centralized upgrades stopped without upgrading scalability engines.	Platform
N/A	If an alert listed on the All Active Alerts page contains a custom property with a non-string value (for example, a date or Boolean value), searching that page no longer returns an error.	Platform
01372729	Group objects expand correctly when a search string contains RegEx.	Platform
01446587, 01492337	Database maintenance removes all temporary system files.	Platform
N/A	When a Windows agent loses connection with the SolarWinds platform for a long period, it resumes sending data when the connection is reestablished, and data collected while the agent was disconnected is synchronized to the SolarWinds Platform database.	Platform
01405069, 01465702	JobEngine performance has been improved to prevent an issue that resulted in jobs being canceled or removed from agents.	Platform
01459302	**Seed Router discovery now supports the most recent RFC standards used by device types like Cisco Catalyst 4500, Cisco CGR-2010, Cisco 4451X, and Arista devices. When a network includes newer devices like these, using Seed Router discovery no longer fails with the following error: Unable to find subnets	Platform
01443434	**Unresponsive or slow agents in an environment with many agents no longer cause an issue with the JobEngine service. This issue could result in missed or delayed polling and agent nodes with a status of Unknown.	Platform
00940466, 01431391	Old .APKG files (Agent plugin packages) are now removed when SolarWinds Platform agents are upgraded.	Platform
01305420	When DPAIM users with an SRM license attempt to create a relationship between a database and a storage object, they no longer see a message that SRM is not installed, and the relationship can be created.	Platform
01231016	When custom properties used in alerts are created on a different SolarWinds Platform server, the associated column in the All Active Alerts page in EOC is not blank when viewed by an account that did not add the associated server to EOC.	EOC
00837847, 01253910	The method for updating the node mapper cache has been improved to reduce the load on the SolarWinds Platform database in large deployments.	LA
01482991	Running a compliance rule remediation script with the Execute Script in Config Mode option selected no longer uploads the config instead of executing the remediation script.	NCM
01336022, 01428981	When Real-Time Change Detection sends an email notification, users on domains other than the Google-hosted SMTP domain now receive the emails.	NCM
01396714	If a SolarWinds Platform user account with an NCM role is part of an AD group, the NCM role is recognized and the user is able to access NCM functionality in the API.	NCM
01403845	After you remove a policy report, the new Config Summary dashboard shows the correct number of policy violations.	NCM
01398656	The Last Inventory column on the Last Inventory of each Device report shows the correct time.	NCM
01404272	The policy cache is no longer refreshed each time services are restarted.	NCM
01327420	When a firmware upgrade operation is performed for certain types of devices, the password for the SCP server is no longer displayed in plain text in the history log or email notifications.	NCM
01289425	Adding nodes to a compliance policy by selecting them from a list works correctly, even if the deployment includes a large number of nodes.	NCM
01446755, 01495559	In environments that upgraded from versions earlier than 2020.2.1, database maintenance no longer fails with an error similar to: ERROR SolarWinds.Data.DatabaseMaintenance.StandardTableHandlerDAL - Failed to execute procedure: dbm_InterfaceAvailability_HourlyToDaily System.Data.SqlClient.SqlException (0x80131904): Procedure or function dbm_InterfaceAvailability_HourlyToDaily has too many arguments specified.	NPM
01446755	False alerts for failovers on SD-WAN Edge devices are no longer issued.	NPM
01385352	Queries related to thresholds have been optimized to prevent deadlocks in the SolarWinds Platform database.	NPM
01451065, 01459240, 01498804	The new version of the Wireless Summary View page displays the client's name correctly.	NPM
01397862	When you monitor a Microsoft Azure or AWS Cloud Account with virtual network gateways, the Virtual Network Gateways page displays the virtual network name.
01431206	When a related node is added more than once with different polling engines, the Routing Neighbors widget and Routing Table widget display the correct data instead of the following message: There was an error processing the request.	NPM
01381182	Editing interfaces on nodes assigned to a polling engine in a different domain is successful and no longer returns an Unexpected Website Error.	NPM
01420904	It is possible to add a Viptela orchestrator with the IP address when the IP address cannot be resolved to the host name.	NPM
01359468	Polling a Cisco ACI device via API no longer fails with the following error: Test failed: Response status code does not indicate success: 401 (Unauthorized).	NPM
01389075	If topology layer 2 pollers are assigned to a node, Topology Layer 2 is selected on the List Resources page.	NPM
01196723, 01446755	There is no longer a substantial delay in detecting a failover on Meraki devices.	NPM
01450975, 01463542	Interface polling no longer stops if an interface has a different ObjectSubType than its parent node.	NPM
01395989	When an interface-to-interface topology connection is available for two nodes on a map, the map displays the connection type correctly.	NPM
01309741	The Multiple Universal Device Pollers Chart loads faster.	NPM
00686260, 00947538	Charts use consistent colors to indicate receiving and transmitting data.	NPM
01448437	An issue that could result in data being processed with the wrong template is fixed. Using the wrong template could result in invalid data or a disruption to services.	NTA
01364732	An issue was fixed that, in some environments, caused upgrades to fail with the message NetFlow Website Failed.	NTA
01448366, 01452800	When an IIS Server node is monitored by a Remote Collector, a test connection with valid credentials from AppInsight for IIS no longer fails.	SAM
01354124, 01371828, 01410918, 01465702	When the polling method is changed from WMI to Agent or from Agent to WMI, polling continues and application statuses are correct.	SAM
01367608	In a large deployment, opening the Assigned Application Monitors tab on the Manage Application Monitor Templates page no longer displays a dialog with the message Page Unresponsive.
01001923, 01256092	Special characters in the SolarWinds Platform database such as a single quote (') no longer cause errors during database configuration that prevent the upgrade from completing.	SAM
N/A	If a VM tag is removed from an Azure Cloud Account, the VM is no longer displayed on the Cloud Summary page as being monitored.	SAM
01256771, 01266011, 01276421, 01464931	After an upgrade, PowerShell and AppInsight monitors are functional. Users no longer need to manually update a configuration file to use these monitors.	SAM
01064719	**Azure Kubernetes Service (AKS) containers can now be monitored.	SAM
01418731	Asset Inventory correctly parses the date and time. The Firmware widget displays the date correctly, and the log does not contain errors such as Can't parse DateTime value.	SCM
01429893	The Access Point Details page displays the access point name correctly.	UDT
01502599	When no ports are available on a node, job processing continues without the error Exception in GetVlansWithFilter.	UDT
01336725	A large number of VLANs on a node no longer leads to an error.	UDT
01045555, 01352320	Deleted nodes no longer cause the Device Inventory page to load with an error.	UDT
01283241	Nutanix Controller VM (CVM) credentials can be added to Nutanix Clusters.	VMAN
01367274	Nutanix virtual machines are mapped to nodes correctly.	VMAN
00493269, 00722611, 01044175, 01089172, 01199099	If a VM is renamed, the reported snapshot count and snapshot storage is correct.	VMAN
01438814	When a virtualization entity is added to an additional polling engine, management actions finish successfully.	VMAN
01469467, 01491596	SolarWinds no longer displays invalid messages saying that the license limit is exceeded. This was caused by attempts to verify licenses before they were loaded.	VNQM
01456474	Polling an Avaya node for VoIP Call Managers information no longer returns errors.
01468613, 01494187, 01495648, 01497412, 01498672, 01499777, 01499803	Database maintenance no longer fails with a message similar to the following: Violation of PRIMARY KEY constraint 'PK_SipTrunkCallActivity_Hourly'. Cannot insert duplicate key in object 'dbo.VoipCCMSipTrunkCallActivity_Hourly'.	VNQM
01203334	CMR data is updated as expected even if all call managers are assigned to additional polling engines.	VNQM
01438400	The number of phones in the CallManager Stats widget matches the number of phones in the Connected Phones widget and the Connected Phones report.	VNQM
01351770	Database tables no longer include non-trusted foreign keys.	VNQM
01523552	When an Avaya Call Manager is added to the SolarWinds Platform and then removed, the VNQM TCP server no longer attempts to poll them, which resulted in messages such as the following in the IpSla.BusinessLayer.log: ERROR BusinessLayer.TcpServer AcceptClient - [_ctor] Data is not consistent enough to proceed: Call manager (Id: -1, Ip: 172.28.192.152, NodeId: -1, EngineId: 9)	VNQM
01510903, 01517771, 01528536	VoIP and Network Quality Manager functionality is not affected when nodes are assigned to an additional polling engine.	VNQM
01475848, 01487847	**Juniper RPM polling no longer fails for some operations.	VNQM
01367608	In a large deployment, opening the Assigned Application Monitors tab on the Manage Application Monitor Templates page no longer displays a dialog with the message Page Unresponsive.	SAM

**This fix was added after the RC2 release, which occurred on December 20, 2023. It is available in the GA release.

Installation or upgrade

Known issues

Nodes displayed as unknown on Network Atlas maps in web console widgets

When you add a node on a map in the Network Atlas (node status is up, icon is green) and refresh the map in the Map widget in the web console, the map is updated to include the newly added node but the node icon is gray indicating that the node status is unknown.

Resolution or workaround: Upgrade to 2024.2. See SolarWinds Platform 2024.2 release notes.

Icons issues after the upgrade to 2024.1

When you upgrade to 2024.1, node icons on alerting pages are not displayed correctly in the SolarWinds Platform Web Console.

Resolution or workaround: This issue will be fixed in a future version.

Last updated: July 11, 2024

NTA application traffic for Cisco ASR/ISR devices is displayed as Unrecognized

After upgrading to SolarWinds Platform 2024.1 or later, NTA application traffic for Cisco ASR/ISR devices is displayed as Unrecognized in the Top 10 Applications widget.

Resolution or workaround: In Advanced Settings, change the setting PacketParserSettingsIsSourceIdMatchRequired to false. For more information, see NTA application traffic for Cisco ASR/ISR devices shows as "Unrecognized" after upgrading to SolarWinds Platform 2024.1 and above.

User encounters failing MariaDB database elements after installing SCM or Hybrid Cloud Observability 2024.1

After installing SCM or Hybrid Cloud Observability 2024.1, you may encounter failing MariaDB database elements.

Resolution or workaround: See this support article for a solution.

End of life

Version	EoL announcement	EoE effective date	EoL effective date
2022.3	February 6, 2024: End-of-Life (EoL) announcement – Customers on SolarWinds Observability Self-Hosted version 2022.3 or earlier should begin transitioning to the latest version of SolarWinds Observability Self-Hosted.	March 7, 2024: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for SolarWinds Observability Self-Hosted version 2022.3 or earlier will no longer actively be supported by SolarWinds.	March 7, 2025: End-of-Life (EoL) – SolarWinds will no longer provide technical support for SolarWinds Observability Self-Hosted version 2022.3.
2022.2	November 1, 2023: End-of-Life (EoL) announcement – Customers on SolarWinds Observability Self-Hosted version 2022.2 or earlier should begin transitioning to the latest version of SolarWinds Observability Self-Hosted.	December 1, 2023: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for SolarWinds Observability Self-Hosted version 2022.2 or earlier will no longer actively be supported by SolarWinds.	December 1, 2024: End-of-Life (EoL) – SolarWinds will no longer provide technical support for SolarWinds Observability Self-Hosted version 2022.2.
2020.2.6	April 18, 2023: End-of-Life (EoL) announcement – Customers on SolarWinds Observability Self-Hosted version 2020.2.6 or earlier should begin transitioning to the latest version of SolarWinds Observability Self-Hosted.	May 18, 2023: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for SolarWinds Observability Self-Hosted version 2020.2.6 or earlier will no longer actively be supported by SolarWinds.	May 18, 2024: End-of-Life (EoL) – SolarWinds will no longer provide technical support for SolarWinds Observability Self-Hosted version 2020.2.6.
2020.2.5	January 18, 2023: End-of-Life (EoL) announcement – Customers on SolarWinds Observability Self-Hosted version 2020.2.5 or earlier should begin transitioning to the latest version of SolarWinds Observability Self-Hosted.	February 17, 2023: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for SolarWinds Observability Self-Hosted version 2020.2.5 or earlier will no longer actively be supported by SolarWinds.	February 17, 2024: End-of-Life (EoL) – SolarWinds will no longer provide technical support for SolarWinds Observability Self-Hosted version 2020.2.5.

See the End of Life Policy for information about SolarWinds product life cycle phases. To see EoL dates for earlier SolarWinds Observability Self-Hosted versions, see SolarWinds Observability Self-Hosted release history.

Deprecation notice

The following platforms and features are still supported in the current release. However, they will be unsupported in a future release. Plan on upgrading deprecated platforms, and avoid using deprecated features.

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