Documentation forSolarWinds Platform

Define what users can access and do in the SolarWinds Platform

This SolarWinds Platform topic applies only to the following products:

Hybrid Cloud Observability EssentialsHybrid Cloud Observability Advanced


Each user or group account can have different privileges applied to it, such as the ability to modify alert definitions or delete nodes.

  1. Log in to the SolarWinds Platform Web Console as an administrator.
  2. Click Settings > All Settings in the menu bar.
  3. Click Manage Accounts in the User Accounts grouping.
  4. Select an account, and click Edit.
  5. Specify the login options.
    Login option


    Should the user be able to log in immediately?

    Set Account Enabled to Yes.

    • Disabling an account does not delete it. Account definitions and details are stored in the SolarWinds Platform database and can be enabled later.
    • When you disable an account that was used to create alerts, the alerts' Owner field is permanently cleared, but the alerts operate as normal.
    Should the user be able to log in only temporarily?Specify the expiration date.
    Should the user be logged in indefinitely even if the browser is closed?

    Select Yes for the Disable Session Timeout option. Session timeouts are global and set in Web Console Settings.

    By default, new user accounts are configured to timeout automatically.

  6. Specify what tasks the user should be able to do.



    (Select Yes for this option or do as instructed)

    Add and edit user accounts and reset passwords.

    SolarWinds recommends that you do not allow users to change their own SolarWinds Platform Web Console account passwords.

    Allow Administrator Rights

    Granting administrator rights does not assign the Admin menu bar to a user.

    Add, edit, and delete nodes. Allow Node Management Rights

    Create, edit, and delete maps or images in the Network Atlas and Intelligent Maps.

    Allow management of Network Atlas Maps

    Allow management of Intelligent Maps

    Allow upload of images to Intelligent Maps

    For more information, see Intelligent Maps user permissions.

    Create, edit, delete, and import/export modern dashboards owned by the user. Manage Dashboards

    Create, edit, delete classic dashboards/views except for system (read-only) views.

    Create, edit, delete, and import/export modern dashboards owned by the user.

    Manage Views

    This automatically enables Manage Dashboards.

    If you edit a classic view, the changes are seen by all other users that have been assigned the same view.

    Create, edit, and delete both private and public modern dashboards and manage classic dashboards/views.Allow Administrator Rights. This automatically enables Manage Views and Manage Dashboards.
    Add, edit, schedule, and delete reports.

    Allow Report Management Rights

    To only allow access to some reports, select the report category the user can access.

    Add, edit, and delete alerts.

    Allow Alert Management Rights

    To only allow some actions, keep No in Allow Alert Management rights and Allow items in the Alerts section as appropriate:

    • Allow Account to Disable Actions
    • Allow Account to Disable Alerts
    • Allow Account to Disable All
    • Allow Account to Clear/Acknowledge Orion messages

    To only access some alerts, select the category the user can access, or No Limitation.

    SolarWinds does not recommend enabling Alert Management Rights when a user account is set to expire. When the account expires, any alert the account created will behave erratically.

    • Users with Alert Management Rights have the same privileges as the Administrator of the computer where the SolarWinds Platform is installed.

    • Administrator rights are required to create SQL alerts and use SQL macros in the alert definition.

    Enable/disable monitoring, or stop triggering alerts for monitored entities.Allow Account to Unmanage Objects & Mute Alerts
    Restrict user access to network areas or hide specific data for the user.Click Add Limitation and select a limitation that defines access limits.
  7. If you want the user to use additional browser functions, such as right-click menu options, set Allow Browser Integration to Yes.

    Right-click menu options also depend on installing the SolarWinds Desktop Toolset and running the Toolset Integration Tray application on each client computer.

  8. Provide the maximum Number of Items in the Breadcrumb List.

    To show all available items in breadcrumb drop-downs, set this option to 0.

  9. Click Submit.

New account settings are applied when a user next logs in.

The user account also controls the default menu bars and views, and how much of your network they can access through the SolarWinds Platform Web Console.