Documentation forSolarWinds Platform Self-Hosted

SolarWinds Observability Self-Hosted 2023.1 release notes

Release date: February 15, 2023

Here's what's new in SolarWinds Observability Self-Hosted 2023.1. You can find the applicable system requirements here.

To view release notes, system requirements, and product guide PDFs for supported versions of SolarWinds Observability Self-Hosted, see SolarWinds Observability Self-Hosted previous versions. To view release notes for multiple versions and multiple SolarWinds Platform products on a single page, see the release notes aggregator.

SolarWinds Observability Self-Hosted runs on the SolarWinds Platform (self-hosted). SolarWinds Observability Self-Hosted release notes include the updates from the SolarWinds Platform (self-hosted).

Attention 2023.1 customers

If you are upgrading from a previous version, be aware of the following considerations.

Upgrading from multiple module license keys to a single SolarWinds Observability Self-Hosted license key

  • If you received multiple module keys when you purchased SolarWinds Observability Self-Hosted, after upgrading to the current version, get your SolarWinds Observability Self-Hosted license key from the customer portal and then activate it in the SolarWinds Platform. This will disable your current module license keys.

Upgrading from Orion Platform 2020.2.6 or older

  • Before upgrading from Orion Platform 2020.2.6 and earlier to SolarWinds Observability Self-Hosted, check the SolarWinds Platform release notes for additional information.

New features and improvements in SolarWinds Platform

AlertStack

AlertStack is a new feature that can help reduce alert noise and assist in possible root cause analysis to give you a quicker MTTR (mean time to resolution). AlertStack is an opt-in feature that must be turned on in AlertStack settings. AlertStack continually monitors alerts and change events and correlates these using SolarWinds Platform topological information, pulling associated events and alerts together into a single alert cluster. The alert cluster stays activated, and correlated alerts will continue to be added to the cluster, for as long as any associated alerts remain active.

AlertStack is disabled by default and can be enabled after upgrading by navigating to All Settings > Product Specific Settings > AlertStack Settings.

Additional updates

  • SolarWinds Platform Agent installer packages and Linux/AIX repositories are signed.
  • SWIS REST Endpoint is now available on port 17774. You can use a custom HTTPS certificate for this port and disable SWIS REST endpoint on 17778. See Disable port 17778 for SWIS Endpoint.
  • In 2023.1, you can continue using port 17778. However, please note that it is being deprecated and will not be supported in a future version.
  • SolarWinds Platform 2023.1 improves the Kerberos protocol for WMI authentication by adding support for the SAM module. See Configure Kerberos for WMI authentication.

New features and improvements in SolarWinds Observability Self-Hosted Essentials

The following features are exclusive to customers with a SolarWinds Observability Self-Hosted license.

Improved Cloud Discovery

The Cloud Discovery flow has been redesigned with a new wizard. Improvements include the ability to choose between monitoring all regions or a specific region and to filter the types of resources and entities to be monitored in SolarWinds Observability Self-Hosted.

Anomaly-Based Alerting additional details

More information is now available in the Anomaly-Based Alerting timeline. Click an anomalous alert on the timeline to see additional information, such as normal operating ranges (NOR) for the time intervals and associated metric value to give you greater context for why an alert is considered anomalous.

Platform Connect feature toggling

You now have more granular control over which Platform Connect features are enabled and disabled. For example, you can now enable and disable Anomaly-Based Alerts independently of Network and Infrastructure Observability.

Cloud monitoring

Availability Zone data related to the entities you are monitoring in the cloud are now stored with the entity and used for logical grouping in the Cloud Server Infrastructure widget, filtering in the Cloud Instances Status Summary widget, and also in pop overs for individual entities.

General improvements

  • Stability fixes

Enhanced VeloCloud support

Expanded SD-WAN support with additional visibility into VeloCloud devices.

  • VPN Tunnels widget and report
  • NPM Network topology widget
  • VLANs widget and report
  • High Availability Warm Spare widget

» Learn more

Cloud monitoring improvements

Availability Zone data related to the entities your are monitoring in the cloud are now stored with the entity and used for logical grouping in the Cloud Server Infrastructure widget, filtering in the Cloud Instances Status Summary widget, and also in pop overs for individual entities.

Last updated: September 30, 2024

Improved performance of APM DynamicEvidence

As part of performance improvements, the APM_DynamicEvidence_DetailData table has been removed. The new APM_DynamicEvidence_Current table contains the last value for both numeric and string values including the row and schema id. As a result of this change, scripts referencing the APM_DynamicEvidence_DetailData table will no longer work.

Cloud monitoring improvements

Availability Zone data related to the entities your are monitoring in the cloud are now stored with the entity and used for logical grouping in the Cloud Server Infrastructure widget, filtering in the Cloud Instances Status Summary widget and also in pop overs for individual entities.

Improved upgrade process

The upgrade process has been improved to ensure a smooth upgrade to VNQM 2023.1 from a previously evaluated and disabled version of VNQM.

New features and improvements in SolarWinds Observability Self-Hosted Advanced

Customers with a SolarWinds Observability Self-Hosted Advanced license receive all Essentials updates, plus the following features exclusive to Advanced customers.

Support for Custom Object Resource

Using the Custom Object widget, NTA charts can now display data from any single node or interface regardless of the view. You can create NTA dashboards by combining data from various nodes or interfaces.

Enhanced VeloCloud support

Expanded SD-WAN support with additional visibility into VeloCloud devices.

Cloud monitoring

Availability Zone data related to the entities you are monitoring in the cloud are now stored with the entity and used for logical grouping in the Cloud Server Infrastructure widget, filtering in the Cloud Instances Status Summary widget, and also in pop overs for individual entities.

New features and improvements in SolarWinds Observability Self-Hosted Enterprise Scale

The following features are exclusive to customers with a SolarWinds Observability Self-Hosted Enterprise license.

General improvements

  • Offers enhanced security compared to previous releases.
  • Fixes an issue importing reports from the SolarWinds site.

Fixed CVEs

At SolarWinds, we prioritize the swift resolution of CVEs to ensure the security and integrity of our software. In this release, we have successfully addressed the following CVEs.

SolarWinds CVEs

SolarWinds would like to thank our Security Researchers below for reporting on the issue in a responsible manner and working with our security, product, and engineering teams to fix the vulnerability.

CVE-ID Vulnerability Title Description Severity Credit
CVE-2022-38111 SolarWinds Platform Deserialization of Untrusted Data Vulnerability The SolarWinds Platform was susceptible to the Deserialization of Untrusted Data vulnerability. This vulnerability allows a remote adversary with SolarWinds admin-level account access to messaging service to execute arbitrary commands. 7.2 Medium Piotr Bazydlo (@chudypb) of Trend Micro Zero Day Initiative
CVE-2022-47504 SolarWinds Platform Deserialization of Untrusted Data Vulnerability The SolarWinds Platform was susceptible to the Deserialization of Untrusted Data vulnerability. This vulnerability allows a remote adversary with SolarWinds admin-level account access to messaging service to execute arbitrary commands. 8.8 High Piotr Bazydlo (@chudypb) of Trend Micro Zero Day Initiative
CVE-2022-47503 SolarWinds Platform Deserialization of Untrusted Data Vulnerability The SolarWinds Platform was susceptible to the Deserialization of Untrusted Data vulnerability. This vulnerability allows a remote adversary with SolarWinds admin-level account access to messaging service to execute arbitrary commands. 8.8 High Piotr Bazydlo (@chudypb) of Trend Micro Zero Day Initiative
CVE-2022-47506 SolarWinds Platform Directory Traversal Vulnerability The SolarWinds Platform was susceptible to the Directory Traversal vulnerability. This vulnerability allows a local adversary with authenticated account access to edit the default configuration, enabling the execution of arbitrary commands. 8.8 High Piotr Bazydlo (@chudypb) of Trend Micro Zero Day Initiative
CVE-2022-47507 SolarWinds Platform Deserialization of Untrusted Data Vulnerability The SolarWinds Platform was susceptible to the Deserialization of Untrusted Data vulnerability. This vulnerability allows a remote adversary with SolarWinds admin-level account access to messaging service to execute arbitrary commands. 8.8 High Piotr Bazydlo (@chudypb) of Trend Micro Zero Day Initiative
CVE-2023-23836 SolarWinds Platform Deserialization of Untrusted Data Vulnerability The SolarWinds Platform was susceptible to the Deserialization of Untrusted Data vulnerability. This vulnerability allows a remote adversary with SolarWinds admin-level account access to messaging service to execute arbitrary commands. 8.8 High Piotr Bazydlo (@chudypb) of Trend Micro Zero Day Initiative

Fixed customer issues

Case number Description Platform product
1227289, 1236663, 1236783, 1241870, 1242442, 1244793, 1245886, 1249353, 1257864, 1267299, 1268906, 1274633, 1288868 Issues with adding Windows user accounts in the SolarWinds Platform Web Console were addressed. Platform
938365, 987784, 1049100, 1084320, 1120320, 1183057 The issue where the Database Maintenance failed to execute 'Finalize Maintenance' was addressed. Fixed in the GA version. Platform
1268655, 1268939, 1270366, 1273013, 1275253 The SQL Script issue preventing the Configuration Wizard from completing was addressed. Fixed in the GA version. Platform
1253873, 1254055, 1254256, 1254257, 1254265, 1254276, 1254278, 1254303, 1254316, 1254326, 1254333, 1254339, 1254372, 1254403, 1254405, 1254414, 1254435, 1254499, 1254502, 1254523 Auto-geolocation issues in the Worldwide Map were addressed. Fixed in the GA version. Platform
1229888, 1235682 The issue where HTML reports layout was broken when using the MailBee SMTP client was addressed. Platform
1208950, 1226555, 1234992 The issue where upgrading Scalability Engines failed when the SolarWinds Administration service on the main polling engine had been updated was addressed. Platform
1230025 The issue where pre-staging of upgrade files failed was addressed. Platform
1204779, 1206691, 1233017, 1243901 The issue where the Configuration wizard failed to connect to RabbitMQ because of a timeout was addressed. Platform
1241585 Offline help instructions were updated. Platform
1211020, 1214429 The issue where new SolarWinds Platform Agent installations were not using FQDN was addressed. Platform
1197599, 1248066 The issue where a new SolarWinds Platform database could not be installed on Azure SQL due to incorrectly detected SQL version was addressed. Platform
1212089 The issue where a table widget did not update vendor icon properly was addressed. Platform
1105407, 1192112, 1201507, 1213144 The issue where the Custom Properties for Nodes widget didn’t show data was addressed. Platform
1197642 The issue where shared actions are not re-created during alert import when the original shared action doesn’t exist were addressed. Platform
1201173 The issue where the Configuration Wizard enabled Windows Authentication even if the user did not select the option was addressed. Platform
1198432 The issue where the Maintenance Expiration pre-installation check did not work for old bundle licenses was addressed. Platform
1195664 The issue where a group added on a Intelligent Map was not shown an All Groups was addressed. Platform
1162734 The issue where a 2020.2.* installer could not be used on an environment where a 2022.* installer was run was addressed. Platform
1237949 The HTTP 500 Internal Server Error caused by blank StyleSheet setting was addressed. Platform
636868 The issue where the Database Maintenance failed was addressed. Platform
1132904 The issue where SolarWinds Platform Agent installed in the root folder ended non-SolarWinds Platform Agent processes was addressed. Platform
1190747 The issue where canceling an upgrade stuck on Active Diagnostics tests was addressed. Platform
1185124 The issue where PDF reports generated by alert or report actions were blurred by a Pendo popup was addressed. Platform
444472, 479695 The issue where topology polling timeout was not retained after the upgrade was addressed. Platform
1218043 The issue when running a simple task in the Unmanage Utility was addressed. Platform
561899, 1120328 The issue where special characters in the preview blocked creating a report was addressed. Platform
732106, 1120328 The issue where reports failed due to a 'hexadecimal value 0x01 is an invalid character' message was addressed. Platform
809693 The issue where the SNMPv3 credentials set was updated unexpectedly on the Edit Node view was addressed. Platform
1151608, 1193149, 1202770, 1205056, 1216386, 1231980, 1235579, 1242067, 1252490 The issue where groups based on node custom properties are unsorted in widgets was addressed. Platform
1162222 The issue where a LogAdjuster record for SAML and Account Management was missing was addressed. Platform
615600, 947219, 947737, 989480 The issue where unmanaged status was incorrectly used for group availability was addressed. Platform
46302, 213954, 255637, 691325, 777333 The issue where List Resources cannot proceed a big number of resources thus preventing the user to add a node was addressed. Platform
1094013 The issue with filters in the Worldwide Map widget was addressed. Platform
915697

The issue where Linux agent deployment methods were not working with FIPS was addressed.

Platform
938027 The issue where the Discovery job keeps WMI attempts when WMI credentials are deleted was addressed. Platform
N/A EOC 2023.1 fixes an issue that occurred when EOC users attempted to import reports from the SolarWinds site, and no reports showed as available. EOC
1233676 The issue where denying an IPRequest alert resulted in UI errors was addressed. IPAM
1242018 The issue where no option was found for ETableOrFunction SIM_TABLENAME_PROPS was addressed. IPAM
512228 The issue where wrong EngineId was assigned to subnets during import was addressed. IPAM
01215428, 01239913, 01220248, 01243404 The Database Maintenance service no longer fails. LA
01198290, 01183475 Rule conditions no longer disappear after upgrading to LA 2022.3. LA
01025972 The Log File agent no longer stops after performing a service restart. LA
01151074 When the service is started, the performance analysis no longer stops running and windows no longer freeze. LA
N/A Policy report definitions, firmware upgrade templates, device templates, and config change templates that are shared on THWACK can be imported through the SolarWinds Web Console interface. NCM
N/A The default Ending On date for NCM jobs is no longer January 1, 2023. NCM
01168597, 01193818 Accurate firmware vulnerability data is reported for Cisco IOS XE and Cisco IOS XR devices. NCM
01153267, 01175230, 01213216, 01228661, 01233775, 01234670, 01237815 Database maintenance runs as expected in Hybrid Cloud Observability even when network configuration management functionality is not included in the license. NCM
01209330 Macros used in policy compliance rules are parsed correctly. NCM
1054077 The issue where deleted Aruba or Cisco hardware sensors were not visible in SWIS and users couldn't create alerts on deleted Aruba or Cisco sensors was addressed. NPM
1241638, 1243723 Issues with orchestrators if organization ID was too large for an Int32 value were addressed. NPM
1199055, 874596 Issues with an overgrown IndexSSID column resulting in wireless polling data not being saved were addressed. NPM
492232 Issues with topology calculation not working correctly for virtual interfaces were addressed. NPM
444472, 479695 The issue where topology polling timeout was not retained after the upgrade was addressed. NPM
646871 The issue where the Cisco HWH poller polled the ServiceTag of the first switch in the stack as addressed. NPM
919697, 1164270 The issue where events generated from SwitchStack alerts didn’t specify the trigger object was addressed. NPM
638293 The issue where preview did not work for Wireless Thin AP views was addressed. NPM
433925, 1086869, 1095854 Performance issues with stored procedures related to Cortex caching tables were addressed. NPM
970506, 1051330, 1176004, 1243911 The issue where ASA failover events were triggering on past events was addressed. NPM
01198402 The issue with NTA not processing flows from Cisco 9800 WLC was resolved. NTA
00666976

SAM 2020.2.1 no longer automatically upgrades Orion agents to .net 4.8.

SAM
00519354, 00574585, 00625367

The Component Details Widget no longer shows the
tag on the resource output.

SAM
00317146

The variable for warning and critical statistic threshold is now working for the Linux component.

SAM
01000359

The temp table column no longer shows the wrong data type.

SAM
00603123

The Start/Restart services buttons now work on the Component Details Widget.

SAM
01195875, 00838680 The issue when UDT displays rogue MAC addresses from ports/VLANs that are not monitored in UDT was resolved. UDT
01190503, 01205944 The issue when Cisco FTP CDR/CMR polling attempts to establish too many connections was resolved. VNQM
01076225 The issue with wrong packet loss calculation for IP SLA UDP Jitter and VoIP UDP Jitter operations on Nexus devices. VNQM
01199059, 01116437 The issue when SIP trunk status calculation fails in some exceptions was resolved. VNQM
01144505 The issue with numerous SQL deadlocks on VoipCCMStats_DetailData during database maintenance was resolved. VNQM

Installation or upgrade

Use the SolarWinds Installer to upgrade your entire SolarWinds Platform deployment (all SolarWinds Platform products and any scalability engines) to the current versions.

You must be on version 2020.2.1 or later to upgrade to the current version. If you are on 2020.2 or earlier, first upgrade to 2020.2.6 and then upgrade to the current version.

Before you upgrade from 2020.2.x

  • Make sure the database user you use to connect to your SQL Server has the db create privilege. Without this privilege, the upgrade will not complete.

  • The legacy syslog and traps functionality has been retired and replaced with new functionality called SolarWinds Log Viewer, which can be upgraded to Log Analyzer for additional capabilities. Current rules and history will automatically be migrated to the new logging functionality (SolarWinds Log Viewer or Log Analyzer). The functionality of SolarWinds Log Viewer and Log Analyzer has been improved to more closely match legacy functionality.

    If you built syslog and trap alerts using custom SQL queries, they will not function after upgrading to 2022.3 or later. SolarWinds recommends you rewrite the alerts using SWQL (Orion.OLM entities) or using the alerting functionality built into Log Viewer/Log Analyzer.

  • Some upgrade situations from the Orion Platform to the SolarWinds Platform are not supported and the installer will stop the upgrade automatically.

    • If you have a SQL Server older than 2016.
    • If you have an Orion Platform product version 2020.2 or earlier.

DPAIM

DPAIM can be installed in either of the following ways:

  • With SolarWinds SAM

    DPAIM is automatically installed with SolarWinds SAM. If you have SAM, all you have to do is set up the integration module.

    To install SAM, use the SolarWinds Platform Installer.

  • Standalone (SAM not required)

    If you do not plan to install SAM, download and run the SolarWinds Platform Installer to install DPAIM as a separate product. You can install DPAIM alone, or you can install DPAIM with other SolarWinds Platform products, such as SolarWinds SRM.

After you install DPAIM, you must set up the DPA Integration Module.

Known issues

Changes to the SolarWinds Platform database

The implementation of time series widgets required changes to the SolarWinds Platform database. If you have custom reports or alerts that query the database, they could be affected by these changes.

Resolution or workaround: SolarWinds recommends using API calls instead of database queries to collect data for custom reports and alerts.

Last updated: November 1, 2023

 

Database login fails for Windows accounts after the upgrade

When you use Windows authentication to connect to the HCO database and the database SQL server, you can find Database: Login failed for user 'DOMAIN\MACHINENAME$' in the Website log. This can cause intermittent user logouts from the SolarWinds Web Console.

Resolution or workaround: Change the database account. See Database login failing for Windows account users after upgrading to 2023.1 and above.

2023.1 RC displayed as the GA version in Centralized Upgrades

When you upgrade SolarWinds Platform from 2023.1 RC1 to the GA version, the UI displays upgrade from 2023.1 to 2023.1.

Resolution or workaround: Not available. Functionality is not impacted.

Remanaging nodes triggers the Node Reboot alert

When you unmanage a remanage node, the Node Reboot alert gets triggered.

Resolution or workaround: Before unmanaging nodes, disable the Node Reboot alert. See Mute alerts.

Database maintenance errors related to CMAN_Containers

When you run Database Maintenance, errors including CMAN_Container errors are available in the logs.

Resolution or workaround: Not available. Functionality is not impacted.

SolarWinds Information Service performance issues when users without admin rights use PerfStack

If users without administrator rights open PerfStack views after the upgrade to 2023.1, SolarWinds Information Service (SWIS) performance issues might occur. SWIS log includes error messages and the SolarWinds Platform Web Console displays warnings about long-running queries.

Resolution or workaround: Restart the SWIS service.

Date range is one day behind on Wait Time resources

The date on Wait Time Trends resources is one day behind for environments where the DPA server and SolarWinds Platform server are in different time zones. The affected resources are:

  • All Instances with the Highest Wait Times

  • Instances with the Highest Wait Times

  • Greatest Downward Wait Time Trends

  • Greatest Upward Wait Time Trends

Resolution or workaround: Set the DPA and SolarWinds Platform servers to the same time zone.

DPAIM stops working after failover

If you have High Availability configured, the DPA Integration Module stops working when a failover occurs after you re-integrate with a previously integrated DPA server.

Resolution or workaround: Re-integrate the DPA server.

Bad Request error when creating new API Poller

A Bad Request error can appear when creating a new API Poller.

Resolution or workaround: Complete the following steps.

  1. Edit the API Poller that has a Bad request error.

  2. Click Configure.

  3. Turn off the Use custom polling interval option.

  4. Save the API Poller.

OpenJDK15 included with SAM, to connect to JBoss using JConsole with either protocol, remote+http or remoting-jmx, results in errors

Different versions of JBoss use different protocol, as shown below.

  • WildFly 8, 9, and 10 and JBoss EAP 7 use protocols: service:jmx:remote+http://ip:9990 or service:jmx:remote+https://ip:9994

  • JBoss EAP 6 and JBoss AS 7 use protocol: service:jmx:remoting-jmx://ip:9999

  • JBoss EAP 5.2 and JBoss AS 6.1 use protocol: service:jmx:rmi:///jndi/rmi://ip:1090/jmxrmi

Resolution or workaround: In order for the SAM JMX Monitor to connect, copy the jboss-cli-client.jar provided by the JBoss EAP installation to a location in SolarWinds Platform. Add the path location in jsl64.ini and then restart the JMXBridge service through Orion Service Manager.

If using JConsole to connect to a remote JBoss server for testing or troubleshooting purposes, install the latest JDK version on SolarWinds Platform server that supports jconsole.jar, and make sure JConsole uses the new JDK path.

Exchange AppInsight is not discovered and the wizard hangs

When adding Exchange 2016 node to be monitored via WMI polling method, Exchange AppInsight is not discovered and the wizard hangs.

Resolution or workaround: In Network Discovery, avoid discovering Exchange 2016 nodes via WMI. Before discovery, add them under Add node Wizard as described below.

  1. Choose ICMP polling method.

  2. Finish the wizard.

  3. Manually assign Exchange AppInsight.

  4. Choose Agent polling method.

After upgrading, attempting to open an NCM page returns an error

In some environments, after an upgrade to NCM 2020.2.5 or later, NCM pages cannot be accessed. When you attempt to open a page that includes NCM data, such as the Node Details page, the message Request timed out is displayed. This occurs because the SolarWinds.NCM.BusinessLayerPlugin.dll.config file was not updated during the upgrade.

Resolution or workaround: If you encounter this issue, complete the following steps on the main polling engine and all additional polling engines (APEs).

  1. Create a backup copy of the following file, and then remove the file:

    C:\Program Files (x86)\SolarWinds\Orion\NCM\SolarWinds.NCM.BusinessLayerPlugin.dll.config

  2. In the Windows Control Panel, open Programs > Programs and Features.

  3. Right-click SolarWinds Orion Network Configuration Manager and choose Repair.

    The repair process updates the SolarWinds.NCM.BusinessLayerPlugin.dll.config file.

NCM does not show current information about overlapping ACL rules after an upgrade

After you upgrade, NCM does not display current information about shadowed or redundant access control list (ACL) rules. Older information is displayed.

Resolution or workaround: Download the configuration files from your Cisco ASA and Nexus devices. After you download the config files, NCM displays current information about shadowed and redundant ACL rules.

Incorrect size shown for VMware VM snapshots

Pages and reports that show snapshot sizes for VMware VMs can sometimes be incorrect.

"Triggered by Event" widget update delay

The "Triggered by Event" widget may in some cases not show the latest event that triggered the alert.

Monitoring a VMWare vCenter via ROP (Remote Orion Poller) shows unknown status

Unknown status can be incorrectly shown when monitoring a VMWare vCenter through a Remote Orion Poller.

Incorrect AppStack data for vCenters

AppStack data for a vCenter may in some cases be displayed incorrectly when the vCenter is deployed as a virtual machine under an ESXi host that is monitored by the same vCenter.

Account limitations may not work with VIM/VMAN groups

Account limitations may not work correctly in some cases with VIM/VMAN groups.

Custom charts show irrelevant host

Custom charts for VMAN clusters may sometimes show an irrelevant host in the chart legend.

Cluster Memory Utilization alerts sometimes show incorrect host

Incorrect hosts, even ones not in the relevant cluster, can sometimes be shown in Cluster Memory Utilization alerts.

Incorrect status shown for vCenter

If VMAN's polling process has failed for any reason, the last known status for a vCenter is shown in VMAN. This could result in a normal, green status being shown for a vCenter when it shouldn't.

End of life

Version EoL announcement EoE effective date EoL effective date
2020.2.5 January 18, 2023: End-of-Life (EoL) announcement – Customers on SolarWinds Observability Self-Hosted version 2020.2.5 or earlier should begin transitioning to the latest version of SolarWinds Observability Self-Hosted. February 17, 2023: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for SolarWinds Observability Self-Hosted version 2020.2.5 or earlier will no longer actively be supported by SolarWinds. February 17, 2024: End-of-Life (EoL) – SolarWinds will no longer provide technical support for SolarWinds Observability Self-Hosted version 2020.2.5.
2020.2.4 October 19, 2022: End-of-Life (EoL) announcement – Customers on SolarWinds Observability Self-Hosted version 2020.2.4 or earlier should begin transitioning to the latest version of SolarWinds Observability Self-Hosted. November 18, 2022: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for SolarWinds Observability Self-Hosted version 2020.2.4 or earlier will no longer actively be supported by SolarWinds. November 18, 2023: End-of-Life (EoL) – SolarWinds will no longer provide technical support for SolarWinds Observability Self-Hosted version 2020.2.4.
2020.2.1 October 19, 2022: End-of-Life (EoL) announcement – Customers on SolarWinds Observability Self-Hosted version 2020.2.1 or earlier should begin transitioning to the latest version of SolarWinds Observability Self-Hosted. November 18, 2022: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for SolarWinds Observability Self-Hosted version 2020.2.1 or earlier will no longer actively be supported by SolarWinds. November 18, 2023: End-of-Life (EoL) – SolarWinds will no longer provide technical support for SolarWinds Observability Self-Hosted version 2020.2.1.
2020.2 October 19, 2022: End-of-Life (EoL) announcement – Customers on SolarWinds Observability Self-Hosted version 2020.2 or earlier should begin transitioning to the latest version of SolarWinds Observability Self-Hosted. November 18, 2022: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for SolarWinds Observability Self-Hosted version 2020.2 or earlier will no longer actively be supported by SolarWinds. November 18, 2023: End-of-Life (EoL) – SolarWinds will no longer provide technical support for SolarWinds Observability Self-Hosted version 2020.2.
2019.4 July 27, 2022: End-of-Life (EoL) announcement – Customers on SolarWinds Observability Self-Hosted version 2019.4 or earlier should begin transitioning to the latest version of SolarWinds Observability Self-Hosted. August 26, 2022: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for SolarWinds Observability Self-Hosted version 2019.4 or earlier will no longer actively be supported by SolarWinds. August 26, 2023: End-of-Life (EoL) – SolarWinds will no longer provide technical support for SolarWinds Observability Self-Hosted version 2019.4.
2019.2 July 27, 2022: End-of-Life (EoL) announcement – Customers on SolarWinds Observability Self-Hosted version 2019.2 or earlier should begin transitioning to the latest version of SolarWinds Observability Self-Hosted. August 26, 2022: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for SolarWinds Observability Self-Hosted version 2019.2 or earlier will no longer actively be supported by SolarWinds. August 26, 2023: End-of-Life (EoL) – SolarWinds will no longer provide technical support for SolarWinds Observability Self-Hosted version 2019.2.

See the End of Life Policy for information about SolarWinds product life cycle phases. To see EoL dates for earlier SolarWinds Observability Self-Hosted versions, see SolarWinds Observability Self-Hosted release history.

Deprecation notice

The following platforms and features are still supported in the current release. However, they will be unsupported in a future release. Plan on upgrading deprecated platforms, and avoid using deprecated features.

Port 17778

SWIS REST Endpoint on port 17778 is deprecated as of 2023.1 and will be replaced with port 17774 in a future release. SolarWinds recommends that you start migrating SWIS REST Endpoint to port 17774.

If you are using DPAIM, make sure you are running DPA 2024.2 or later to switch to port 17774. Earlier DPA versions cannot send data to DPAIM on port 17774. See Specify the port DPA uses... for more information.

Starting with 2024.2, you can enable the port in Advanced Configuration by clearing the DisableSwisRestEndpointOnPort17778 option. See Enable/disable the SWIS endpoint port.

Browser support

All versions of Internet Explorer will become unsupported in a future release. Some pages are not compatible with IE 11. Do not enable Enterprise Mode in IE 11. It is not supported.

Network Atlas

Network Atlas is deprecated as of Orion Platform 2020.2. It is still available and supported in the current release, but will be removed in a future release. Deprecation is an indication that you should avoid expanded use of this feature and formulate a plan to discontinue using the feature. SolarWinds recommends that you start using Intelligent Maps in the SolarWinds Platform Web Console to display maps of physical and logical relationships between entities monitored by the SolarWinds Platform products you have installed.

Starting with 2024.2, you can import Network Atlas maps to Intelligent Maps. See Import maps.

Legal notices

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