Determine interface status in connections on Network Atlas maps for the SolarWinds Platform
This topic applies only to the following products:
SolarWinds Observability Self-Hosted
DPAIM — EOC — NAM — NCM — NPM — NTA — SAM — SRM — UDT — VMAN — VNQM
On Network Atlas maps, connections are shown as either solid or dotted lines:
- A solid line indicates that the connection is UP.
- A dotted line indicates that the connection is DOWN.
The connection status depends on the status of interfaces at both ends of the connection.
The connection status is only shown as either UP or DOWN. To emphasize potential problems, DOWN status is granted a higher priority.
See Troubleshoot nodes and interfaces that are Unknown to find our more about device status.
The following table shows how interface states are reflected in the status of a connection between NodeA, with InterfaceA, and NodeB, with InterfaceB.
InterfaceB Status |
||||
UP |
DOWN |
UNKNOWN |
||
InterfaceA Status |
UP |
UP |
DOWN |
UP |
DOWN |
DOWN |
DOWN |
DOWN |
|
UNKNOWN |
UP |
DOWN |
DOWN |