Documentation forSolarWinds Platform

Define UnDP Warning and Critical thresholds in the SolarWinds Platform

This SolarWinds Platform topic applies only to the following products:

Hybrid Cloud Observability EssentialsHybrid Cloud Observability Advanced


If values polled by UnDPs on a device reach a certain level (critical or warning threshold), the UnDP on the device is highlighted in the SolarWinds Platform Web Console.

To get notified about exceeding a threshold in an email, configure an alert.

To see pollers with exceeded thresholds in a map, see View UnDP status on Network Atlas maps in the SolarWinds Platform.

  1. Log in to the SolarWinds Platform Web Console as an administrator.
  2. Click Settings > All Settings in the menu bar.
  3. In the Thresholds & Polling grouping, click Custom Poller Thresholds.
  4. Select a poller.
  5. Select whether the expected polled value is a Text or a Number.

    The Poller Value Type determines how the polled value will be interpreted. It also influences the set of possible comparison functions.

    • For the Number type, available values include is greater than or less than.
    • For the Text type, available values include for example contains.
  6. Build conditions to define both Warning and Critical Thresholds:
    1. Select whether All Child Conditions Must Be Satisfied (AND) or if only At Least One Child Condition Must Be Satisfied (OR).
    2. Select a comparison relation, and provide a threshold value on which the comparison is based.

    3. Click + to add additional conditions, as required, to define the poller threshold.
  7. After configuring all thresholds, click Submit.

If a value reported by the device belongs to the range defined by the Warning Threshold, pollers in maps will be yellow.

If a value reported by the device belongs to the range defined by the Critical Threshold, pollers in maps will be red.