Documentation forSolarWinds Platform

Add an SMTP server in the SolarWinds Platform

This SolarWinds Platform topic applies only to the following products:

Hybrid Cloud Observability EssentialsHybrid Cloud Observability Advanced


You must add and configure a designated SMTP server if you want to complete an email action with any SolarWinds Platform product.

  1. Log in to the SolarWinds Platform Web Console as an administrator.
  2. Click Settings > All Settings in the menu bar.
  3. In the Alerts & Reports grouping, click Manage SMTP Servers.
  4. Click Add SMTP Server.
  5. Provide the Hostname or IP Address of your SMTP Server and the designated SMTP Port Number.

    The SMTP server hostname or IP address field is required. You cannot send an email without identifying the SMTP server.

  6. If you want to use SSL encryption for your alert email, select Use SSL.

    Opting to use SSL automatically changes the SMTP port number to 465.

  7. If your SMTP server requires authentication, select This SMTP Server requires Authentication, and provide requested credentials.
  8. Click Save.