Documentation forSolarWinds Platform

SolarWinds Platform 2024.2 release notes

SolarWinds Platform RC documentation - The following content is a draft for a release candidate. All content subject to change. Some links might not function yet.

These release notes contain a description of features and functionality that SolarWinds intends to deliver in the next generally available release. However, SolarWinds reserves the right to remove, or otherwise elect not to deliver, such features and functionality from the final generally available release, and this is not a commitment of delivery.

RC release date: April 16, 2024

Here's what's new in SolarWinds Platform 2024.2.

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New features and improvements in SolarWinds Platform

Maps improvements

In Intelligent Maps, users can:

  • Define custom topology links based on status of child entities
  • Disable specific automatically added links
  • Show multiple links between two nodes when there are multiple links
  • Track wireless heat maps history

Users can import Network Atlas maps to Intelligent Maps.

Other improvements

  • Administrators can configure a mandatory Department of Defense notice to be displayed and acknowledged before users log in.
  • Improved stability, installation and upgrade experience
  • Improved performance of the SolarWinds Platform

Fixes

Case number Description
01539957, 01579210

The timeout limit for the Verify MessageBus connection test on the Deployment Health page has been increased. This change prevents tests that should succeed from failing with the message Diagnostic timed out.

413124, 00583729, 00917555, 01509843, 01590830

On the Manage Nodes page, all nodes are displayed when nodes are grouped by Maintenance Window, even for users connecting to the SolarWinds Platform server from a different time zone.

01570284, 01589174

On the modern Manage Nodes page, custom properties can be successfully imported.

01558137, 01573518, 01583277, 01585187, 01585743

Installing an additional polling engine no longer fails if the SolarWinds Administration Service (SWA) was updated on the main polling engine, resulting in the message The communication to the main polling engine server failed.

00347151, 00583729, 00609433, 00808352, 01086612, 01351960, 01445837

Scheduled maintenance mode times are displayed correctly when multiple nodes are selected and when the nodes and the SolarWinds Platform server are in different time zones.

00971087, 01337532, 01522899, 01526029, 01526147, 01550288, 01570302

The SWJobEngineWorker2x64.exe process in the Solarwinds.Orion.Core.Collector plugin no longer leaks memory. This issue caused slow performance, failures due to out of memory errors, other errors and warnings in logs, and missed polls.

01560597, 01562147, 01565729, 01567347, 01571619, 01571639, 01558789, 01566874, 01561654, 01560265, 01573988, 01571865, 01572094, 01580802, 01564082

Object icons on the Active Alerts page are displayed correctly.

01559327, 01556253, 01562533

The check to determine whether time settings across agents are synchronized was removed from the Deployment Health check in the SolarWinds Platform Web Console. In the stand-alone Active Diagnostics application, the check no longer indicates problems when there are none.

01051176, 01221567, 01314256, 01546461, 01563438, 01560376, 01564113, 01564143, 01568945, 01576335, 01564113

The test to identify mismatches between the SWIS URI System Identifier and the system identifiers in URIs no longer fails. The test has been added back to Active Diagnostics.

01521004, 01567098

On the Collect new diagnostics page, the search results display the correct nodes, and pagination works correctly.

01550125

Remote installation of an agent no longer fails on non-English computers running a Linux-based operating system.

01559272, 01561292, 01563910, 01566566, 01550711, 01560088

Intelligent Maps no longer display black objects instead of icons.

01550299

Intelligent Maps display all icons correctly when they are selected from the Icon property panel.

01487914

If you click the Submit button multiple times after editing a node, the operation no longer fails with an error.

01562091

Hovering over interfaces on an Intelligent Map no longer causes an error to be displayed, similar to:

RunQuery failed, check fault information. Value not provided for parameter @'InterfaceID'

01533680, 01552117

Job engine clear messages are no longer sent between polling engines, which could cause polling to stop.

01455555, 01423586

The Linux agent no longer uses the wrong path to search for certificates, which prevented the agent service from starting.

01502617, 01544348

A query that lead to deadlocks in the SolarWinds Platform database has been tuned.

00894876, 00952370, 01316477, 01542041

When a user logs out of the SolarWinds Platform Web Console, the resulting login dialog populates the Username field based on the credentials of the user who logged out, rather than always Admin.

01488421

Node availability data is no longer displayed incorrectly if a node enters fast poll from the Critical status.

01507890

On the configuration dialog for the Send a GET or POST Request to a Web Server alert action, you can enter user names and passwords of up to 150 characters when you choose Basic or NTLM authentication. The previous limit was 50 characters.

01510957

On the Add SMTP Server dialog, you can enter a host name with a segment that starts with a number.

01494432

A view in the SolarWinds Platform database has been tuned to improve performance when retrieving application availability data and to prevent high database CPU usage.

00158062, 00334434, 01459950

Reports that contain a SWQL query are displayed correctly when they are sent through the report scheduler as an HTML email.

01507494

Special characters, such as the German umlaut, are displayed correctly in the user interface.

01423540, 01499591, 01508573

Database maintenance performance has been improved to run more quickly.

01330047, 01395989, 01469949, 01511737

The speed and accuracy of topology calculation to show connections on network maps has been improved.

01462551, 01399856

During provisioning, the AIX agent no longer queries its DNS server to resolve its IP address in order to send this information to the SolarWinds Platform.

00655331, 01492460

Searches based on a custom property value work correctly when the custom property name is SiteID.

01496061

If any metrics are missing from a PerfStack project, the PerfStack Widget displays the available metrics instead of the Load PerfStack Project button.

01430167, 01497213

In a deployment with High Availability configured, the Deployment Health tab no longer shows invalid issues on standby servers because of SWIS connection failures.

00637986, 00640711, 01504141

Having special characters in a report name no longer causes the report scheduler to fail.

01253523, 01468220, 01495488

The next poll and next rediscovery times for volume polling are shown in the time zone of the server, not in the UTC time zone.

01453924

When multiple alert actions are triggered simultaneously, the AlertDetailsUrl and AlertObjectID macros return the correct values.

01250912, 01384999, 01493532

The Power Control Unit (PCU) status is displayed on Node Details page after an upgrade.

01311212

The software version and other information about PCU/UPS devices is updated with the latest polled values.

01196102

When you run the Discovery Wizard with a set of more than 35 nodes, statistics for PCUs are not lost.

00787337, 01266827

Assigning UPS devices to a Universal Device Poller (UnDP) in bulk is successful, data is polled from UPS devices, and UPS inventory reports are displayed correctly.

01155223, 01424647

Polling of UPS devices without Battery Temperature no longer results in UPS and Battery Status being reported as unknown.

00384424, 00483466, 00565220, 01482010

Custom reports and charts with custom time periods no longer incorrectly add "UTC" to the title, even though the time is shown in the server's local time zone.

01459302

Network Discovery using Seed Router on some newer devices no longer fails with the error Unable to find subnets.

01477323

An issue that resulted in the incorrect notification You have used more than 90% of your available licenses! in HA deployments has been fixed.

01002109, 01231236, 01140657, 01198400, 01353300, 01428595

An issue was fixed that caused alert actions to fail with errors such as:

You must implement a default accessor on SolarWinds.Newtonsoft.Json.Linq.JObject because it inherits from ICollection

01405094

Hovering over a location on a map no longer produces unexpected results, such as the pop-up appearing in the wrong location or staying open after the mouse moves.

01415696

Applying account limitations no longer slows down operations with the Orion.Group entity, causing performance issues in widgets, such as active alerts or maps.

01373197

The issue with inconsistent SNMP information is resolved by updated OIDs.

01526029, 01526147

A memory leak in the SWJobEngineWorker2x64.exe process for the Solarwinds.Orion.Core.Collector plugin is fixed. This issue affected WMI polling.

00909898, 01119224, 01385636

Operations on custom properties no longer cause deadlocks, which were leading to issues such as the inability to delete a custom property or to edit multiple nodes at the same time.

01359275, 01389703

Duplicating a dashboard from the Manage Dashboards page no longer assigns the same ID, which was causing upgrades to fail.

01352738

When a Group Member alert is triggered, macros in the alert notification are parsed correctly. The notification no longer shows the macro instead of the resulting text.

01227054, 01335583

When you create a report, the Resource Preview pane includes orange column width indicators, and Custom is selected as the default column width setting.

01228625, 01242391, 01468064

The installer no longer fails while attempting to upgrade the Oracle ODBC driver.

N/A

If you use Windows Agents with disabled automatic update of Agents and upgrade your deployment to the latest version, Agents no longer stop polling CPU, memory, and disks.

N/A

The Map It feature is displayed correctly when you hold the Alt key on an Intelligent Map.

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Installation or upgrade

For new SolarWinds Platform deployments, download the installation file from the SolarWinds Platform product page on https://www.solarwinds.com or from the Customer Portal. For more information, see Get the installer.

To activate SolarWinds Platform in an existing SolarWinds Platform deployment, use the License Manager.

For upgrades, go to Settings > My Deployment to initiate the upgrade. The SolarWinds Installer upgrades your entire deployment (all SolarWinds Platform products and any scalability engines).

For more information, see the SolarWinds Platform Product Installation and Upgrade Guide.

For supported upgrade paths to 2024.2, see Upgrade an existing deployment.

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End of life

Version EOL Announcements EOE Effective Dates EOL Effective Dates
2022.3 February 6, 2024: End-of-Life (EoL) announcement – Customers on SolarWinds Platform 2022.3 should begin transitioning to the latest version of SolarWinds Platform. March 7, 2024: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for SolarWinds Platform 2022.3 will no longer be actively supported by SolarWinds. March 7, 2025: End-of-Life (EoL) – SolarWinds will no longer provide technical support for SolarWinds Platform 2022.3.
2022.2 November 1, 2023: End-of-Life (EoL) announcement – Customers on SolarWinds Platform 2022.2 should begin transitioning to the latest version of SolarWinds Platform. December 1, 2023: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for SolarWinds Platform 2022.2 will no longer be actively supported by SolarWinds. December 1, 2024: End-of-Life (EoL) – SolarWinds will no longer provide technical support for SolarWinds Platform 2022.2.

See the End of Life Policy for information about SolarWinds product life cycle phases. To see EoL dates for earlier SolarWinds Platform versions, see SolarWinds Platformrelease history.

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Deprecation notice

The following platforms and features are still supported in the current release. However, they will be unsupported in a future release. Plan on upgrading deprecated platforms, and avoid using deprecated features.

Type Details
Network Atlas

Network Atlas is deprecated as of Orion Platform 2020.2. It is still available and supported in the current release, but will be removed in a future release. Deprecation is an indication that you should avoid expanded use of this feature and formulate a plan to discontinue using the feature. SolarWinds recommends that you start using Intelligent Maps in the SolarWinds Platform Web Console to display maps of physical and logical relationships between entities monitored by the SolarWinds Platform products you have installed.

Port 17778

SWIS REST Endpoint on port 17778 is deprecated as of 2023.1. Starting with 2024.2, the port is disabled by default and replaced with port 17774.

If you are using DPAIM, make sure you are running DPA 2024.2 or later to switch to port 17774. Earlier DPA versions cannot send data to DPAIM on port 17774. See Specify the port DPA uses... for more information.

You can enable the port in Advanced Configuration by clearing the DisableSwisRestEndpointOnPort17778 option. See Enable/disable the SWIS endpoint port.

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