Configure web proxy settings in the SolarWinds Platform

If your SolarWinds Platform server does not have Internet access, you can use a proxy server to allow the SolarWinds Platform server to connect to certain pages and websites. Use a proxy server to:

• Access the THWACK community
• Access the product blog
• Check for maintenance updates
• Access an alerting instance you integrated with your SolarWinds Platform server. See Alert Integrations in the SolarWinds Platform.

Proxy settings are also used to enable the proxy when creating API pollers. For more information, see Use API pollers to monitor metrics.

To configure web proxy settings:

1. In the SolarWinds Platform Web Console, click Settings > All Settings > Product specific settings > Proxy Settings.

   Global Proxy Settings options

   • Use default OS settings - See Use a proxy in Windows documentation.

   • Do not use an HTTP proxy

   • Use the following settings

   Available proxy options depend on the user account used to run the SolarWinds Platform web application in IIS. Supported combinations:

   • Application pool identity - default web proxy (Use default OS settings) is not supported. You need to configure a custom proxy (Use the following settings).

   • Local system, network service, local service - configure the default proxy (Use the following settings).

   • Custom user account - all proxy options are available. The default proxy is configured in the Windows Control Panel.

2. Select Use the following settings, and specify the IP address and port number of the proxy server.

3. If the proxy server requires authentication, select the check box, and specify the user name and password.

4. Enter a URL and click Test connection to verify that you can reach the destination address through the proxy.

   To test the connection, you can use any URL, such as https://www.solarwinds.com or https://thwack.solarwinds.com.

5. Click Save.