Documentation forSolarWinds Platform

Set up the standby server

This SolarWinds Platform topic applies only to the following products:

Hybrid Cloud Observability EssentialsHybrid Cloud Observability Advanced


Your secondary, or backup, server takes over all tasks in case of a failover. Download or move the backup server installer to the secondary server. The installer uses the information on the main server or polling engine to install the correct products and product versions.

If you upgrade an HA pool member, the SolarWinds products installed on the secondary server must match your primary server, including the version numbers and any hotfixes.

You can open the main server's SolarWinds Platform Web Console while logged in to the secondary server to download the server software instead of moving the installer to the secondary server. You may need to install hotfixes manually on pool members.

Before you begin, you need the credentials for your SolarWinds Platform database.

  1. In the SolarWinds Platform Web Console, click Settings > My Deployment.

  2. Click Setup a new HA server.

  3. Click Get started setting up a server.

  4. Activate your HA pool license.

  5. On the Setup a High Availability Server dialog, click Download installer now.

  6. Move the downloaded installer to your secondary server and run it.

    • Select which type of backup server you want to install under High Availability.

    • Enter your credentials for your SolarWinds Platform database when prompted.

You can now add the backup server to a pool with your main server or Additional polling engine.