Set the node warning level in the SolarWinds Platform
This topic applies to all SolarWinds Platform products.
A device may drop packets or fail to respond to a poll for many reasons. When the device fails to respond, the device status is changed from Up to Warning. You can specify how long a node can remain in the Warning status before it is marked as Down. During the interval specified, the service continually checks the node status.
Some of the events or alerts for down nodes you are receiving can inform you about nodes that are not actually down. Their status can be caused by intermittent packet loss on the network.
Set the Node Warning Interval to a higher value to avoid false notifications.
- Log in to the SolarWinds Platform Web Console as an administrator.
- Click Settings > All Settings in the menu bar.
- In the Thresholds & Polling grouping, select Polling Settings.
- Scroll down to Calculations & Thresholds, and enter a higher value for Node Warning Level.
- Click Submit.
The default Node Warning Level interval is 120 seconds.