Documentation forSolarWinds Platformand Orion Platform

Share SolarWinds Platform alerts with other SolarWinds products

This SolarWinds Platform topic applies only to the following products:

Hybrid Cloud Observability EssentialsHybrid Cloud Observability Advanced

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Alerts may be shared with selected other SolarWinds products that are not part of the SolarWinds Platform, such as AlertCentral, Web Help Desk, or ServiceNow.

  1. On the Alert Summary page, expand Alert Integration.
  2. Select the Integrate alert with other SolarWinds check box.
  3. Provide an Alert Subject. You can choose to use this name as the subject field for the alert.
  4. Choose the alert Severity.

    This information may be used to determine how a shared alert is handled by the other product.

  5. Include additional alert properties in the alert by clicking Insert Variable and choosing the ones you want to include. This ensures that the variables you used in the alert message are translated correctly to the other product.