View agent connections and status, update agents, or manage agents
This topic applies only to the following SolarWinds Platform products:
Hybrid Cloud Observability Essentials — Hybrid Cloud Observability Advanced
DPAIM — LA — NAM — NPM — SAM — SCM — SRM — VMAN*
Review agent connection and deployment status.
The following steps require Administrator rights.
- Click Settings > All Settings in the menu bar.
- Under Node & Group Management, click Manage Agents.
The icon displayed next to each Agent/Node indicates the status of the node or an agent icon. The agent icon indicates one of the following:
- An Orion agent has been deployed to a server not managed as a node
- An Orion agent has been deployed to a managed node but the currently used polling method is not the agent
Choose a list of resources and statistics to monitor
This is only available for agents that are deployed on nodes.
- For a Single Agent: Select the nodes, click Choose Resources, and choose items on the node you want to monitor.
- For Multiple Agents: Select the nodes, click Choose Resources. The server uses Network Sonar Discovery to discover available resources on the agents you have selected . You can choose items on the nodes to monitor.
Manage the agent as a new node
Select the agent and click Manage as Node. The Add Node page opens and is pre-configured with the agent's details.
View installed agents details
Click More Actions > Viewed installed agent plug-ins to view the agent status, connection status, plug-in status, and plug-in version.
Click More Actions > View installed plug-ins report to view a report of the same information for all agents.
Reboot the node the agent is installed on
Click More Actions > Reboot Agent Machine.
This button is disabled by default. It is enabled when the installation of an agent requires a system reboot.
If you have disabled automatic updates of agents, you can see Update Required in the Agent Status column of the Manage Agents view when an update is available.
Update the agent to ensure compatibility with the version of SolarWinds Platform your agent needs to communicate with.
Although agents may continue to work in a limited capacity when an upgrade is pending, SolarWinds recommends that you update the agent at the earliest opportunity.
To update an agent:
- Select the agent.
- Click More Actions > Update.
The agent is updated.
The Update button is disabled by default. It is enabled when:
- Automatic updates for the agent are disabled.
- The selected agent requires an update.
Re-establish a connection to an agent using server-initiated communication
Manage Agents table columns
The table on the Manage Agents page displays information on the status and connection of your agents.
|Agent/Node||Name or IP address of the listed node.|
Current status of the listed agent.
Current connection status of the listed agent.
|Registered On||Date when the agent was added to the agent management system.|
Agent communication type:
|Version||Version of the agent software. This is helpful in determining which agents should be updated.|
When viewing Linux/Unix-based nodes monitored by Orion agents for Linux/Unix, the table includes additional columns. These columns include the following:
|Agent - Package Distro Name||Displays the distribution name of the installer package. This is the name of the common installer for Linux/Unix distributions. For example, suse displays as the common installer for all 64-bit SUSE distributions.|
|Agent - OS Distro Name||Displays the general distribution name of the Operating System. For example, opensuse displays for an installed SUSE distribution.|
|Agent - Operating System||Displays the installed Operating System name and version. This value will differ from the package installer version. For example, opensuse 42.1 x64 is the installed OS version for this SUSE distribution.|
|Agent - Package Operating System||Displays the installation package name and version for the distribution. The installer package version may differ from the installed Operating System version. For example, suse 10.0 x64 is the package version for this SUSE distribution.|