Documentation forSolarWinds Platformand Orion Platform

About installing or upgrading SolarWinds Platform products and scalability engines

When you download an SolarWinds Platform product from the Customer Portal or from www.solarwinds.com, the download includes the SolarWinds Installer and upgrade advisor. The installer is an all-in-one application for installations and upgrades. Use the installer to:

  • Determine your upgrade path. Run the installer at any time to determine your upgrade path, even if you're not ready to upgrade yet. This step does not affect any existing Orion services.

  • Check your environment. Before starting the installation or upgrade, the installer runs a system check to ensure your environment meets the system requirements for the selected products. If you need to make any changes, the installer provides guidance to resolve the issues.

  • Install one or more SolarWinds Platform products. In most cases, you need to download only one SolarWinds Installer, even if you plan to install or upgrade multiple products.

    The name of the downloaded .exe file might reflect the product that you downloaded, but you can use it to install or upgrade multiple products. For example, when you run Solarwinds-Orion-SAM.exe to install SolarWinds SAM, SAM is selected by default. But you can select other products as well.

  • Upgrade existing products. Each time you run the online installer in an existing deployment, the installer checks for hotfixes and new product versions. If you choose to upgrade, all products are upgraded to the latest compatible versions.

    If you have older versions of products that the SolarWinds Installer cannot upgrade, you can still use the installer to generate your upgrade path, download legacy installers, and access links to release notes.

  • Install or upgrade scalability engines, such as Additional Polling Engines, Additional Web Servers, and High Availability servers.

    When you run the installer in an existing deployment, it automatically checks for scalability engines that need to be upgraded. If the scalability engines are reachable, the installer minimizes upgrade time by upgrading them in parallel.

    To enable the primary SolarWinds Platform server to reach your scalability engines, do not stop the SolarWinds Administration Service on your scalability engines before the upgrade.

Installation overview

Click the following image for an overview of the installation process:

Always have the latest SolarWinds Installer

  • If you are using the online installer and your server has an Internet connection, the SolarWinds Installer checks for updates when you start it, and the latest available version is automatically downloaded.

    If you see a progress bar for an SolarWinds Installer update, let it continue. When the download is complete, the new and improved installer starts automatically.

  • If you are using the offline installer, or if your server does not have an Internet connection, the SolarWinds Installer cannot check to be sure you have the latest version. In that case, you should check the Customer Portal to make sure you have the latest version of the installer.

Next steps

Use the information in the following topics to install or upgrade SolarWinds Platform products and scalability engines.

If you need to See
Prepare for an installation or upgrade Resource Toolkit: Prepare to install or upgrade SolarWinds Platform products
Install your first SolarWinds Platform products Install Orion Platform products in a new environment
Upgrade products in an existing Orion deployment that runs on 2018.4 or earlier Install or upgrade products in an existing Orion deployment (2016.1 through 2018.4 deployments)
Upgrade 2019.2 and later SolarWinds Platform products Perform a centralized upgrade of an existing Orion deployment (2019.2 and later deployments)
Install new products in an existing Orion deployment
Install a new scalability engine Install an Additional Polling Engine, Additional Web Server, or HA server
Install hotfixes or additional products without upgrading existing products to the latest version Install evaluation products or hotfixes without upgrading existing Orion Platform products
Upgrade from product versions that are not supported by the SolarWinds Installer Upgrade older versions of Orion Platform products
Troubleshoot problems after an installation or upgrade Troubleshoot the installation

For new SolarWinds Platform product installations in Amazon Web Services in a virtual private cloud (VPC), see Deploy SolarWinds Platform products to Amazon Web Services.

For new SolarWinds Platform product installations in Microsoft Azure in an Azure Virtual Network (VNet), see Deploy SolarWinds Platform products to Microsoft Azure.

You can deploy Orion Platform 2019.4 and later products using Azure Marketplace. For details, see Install SolarWinds Platform products using Azure Marketplace.