Documentation forSolarWinds Platform

Manage SolarWinds Platform Web Console user accounts in the SolarWinds Platform

This topic applies to all SolarWinds Platform products.

Users need an account to log in to the SolarWinds Platform Web Console. User accounts specify views the users can access and privileges to perform specific actions in your SolarWinds product, such as acknowledging alerts.

Administrators can add users individually or add group accounts (Orion individual accounts, Active Directory accounts, or SAML accounts). If a user is in multiple group accounts, the permissions of the group highest on the Groups tab of the Account Manager are applied to the user. By default, SolarWinds uses MSAPI to authenticate Active Directory users, but you can authenticate users with LDAP.

To prevent issues with accounts, make sure that your SQL Server disables the no count connection option.

Default account

The SolarWinds Platform Web Console is configured with a default admin account.

When you log in to the SolarWinds Platform Web Console for the first time, specify a password for the default Admin user.

In Orion Platform 2020.2.5 and earlier, there was a default guest account that only had view permissions. By default, the guest account was configured with a blank account and was disabled. Starting with Orion Platform 2020.2.6, the guest account is not created any more.

For more information, see the following topics: