Documentation forSolarWinds Platform Self-Hosted

URLs to allow-list in firewalls to enable in SolarWinds Platform

There are specific URLs that SolarWinds Platform products need for online installation or for certain features to work, such as licensing, maps, or the CVE database downloads for NCM.

Review the URLs to be allow-listed.

URLs the SolarWinds Platform needs to do an online upgrade

Target URL

IP address

Customer Portal

https://customerportal.solarwinds.com 74.115.13.123
Documentation

https://support.solarwinds.com

https://documentation.solarwinds.com

AKAMAI (multiple)
Downloads https://downloads.solarwinds.com AKAMAI (multiple)
Licensing licenseserver.solarwinds.com 74.115.13.35
Licensing licensestatusserver.solarwinds.com

74.115.13.131

MapQuest (For World Wide Maps)

https://www.mapquestapi.com

https://a.tiles.mapquest.com

https://api-s.mqcdn.com

54.84.207.87

NCM firmware vulnerabilities (2023.3 and later)

NCM 2023.3 and later gets firmware vulnerability data from NIST with an API and stores it here:

  • https://downloads.solarwinds.com/solarwinds/data/cve/cve-all.json.zip
  • https://downloads.solarwinds.com/solarwinds/data/cve/cpematch.json.zip

NIST no longer allows downloads of .zip files, and encourages users to get data using the API.

AKAMAI (multiple)
SolarWinds API https://api.solarwinds.com 74.115.13.127
SolarWinds Platform Installer

https://downloads.solarwinds.com

https://api.solarwinds.com

https://installer.solarwinds.com (Required to install evaluations)

See above

See above

74.115.13.40

THWACK https://thwack.com

74.115.13.195

SolarWinds Platform product URLs for allow-listing in firewalls

Product/feature URL Used for

Alerting (ServiceNow integration)

If you are using the ServiceNow alert integration, replace <API-SubDomain> with your configured API URL:

https://<API-SubDomain>.service-now.com

Add your own HelpDesk API URLS if you are using the GET/POST to URL or script actions to integrate your alerts.

Used for the ServiceNow integration.

Alerting (SolarWinds Service Desk integration)

https://api.samanage.com (for non-EU customers)

https://apieu.samanage.com (for EU customers)

Used for the SolarWinds Service Desk Integration.

AppOptics

http://my.appoptics.com

https://my.appoptics.com

https://api.appoptics.com

Used for the integration to the SolarWinds AppOptics SaaS APM solution.

Arista Wireless Manager https://*.srv.wifi.arista.com Used for monitoring Arista Wireless Manager infrastructure.
Aruba Central https://*.central.arubanetworks.com Used for monitoring Aruba Central infrastructure.
Aruba EdgeConnect https://*.silverpeak.cloud Used for monitoring Aruba EdgeConnect infrastructure.

Cloud Monitoring - AWS

https://amazonaws.com

https://aws.amazon.com

autoscaling.*.amazonaws.com

https://*.awsstatic.com

https://*.amazontrust.com

https://ec2.*.amazonaws.com

https://events.*.amazonaws.com

monitoring.*.amazonaws.com

Used for AWS monitoring.
Cloud Monitoring - Azure

https://login.microsoftonline.com

https://management.azure.com

https://management.core.windows.net

Used for Azure monitoring.
Discovery Agent

https://opendns.com (to obtain external IP)

Used for the SolarWinds Service Desk Discovery Agent for the SolarWinds Platform.

ExtremeCloud IQ https://api.extremecloudiq.com Used for monitoring ExtremeCloud IQ infrastructure.
FortiLan Cloud

https://customerapiauth.fortinet.com

https://ca.fortiedge.forticloud.com

https://fortilan.forticloud.com

https://*.fortilan.forticloud.com

Used for monitoring FortiLan Cloud infrastructure
Fortinet FortiManager

https://customerapiauth.fortinet.com

https://*.fortimanager.forticloud.com

Used for monitoring Fortinet FortiManager infrastructure.
Juniper Mist The hostname specified in the Add Node wizard Used for monitoring Juniper Mist infrastructure.
Meraki

https://api.meraki.com

https://dashboard.meraki.com

https://api.meraki.cn (for China dashboard)

https://api.meraki.ca (for Canada dashboard)

https://api.meraki.in (for India dashboard)

https://api.gov-meraki.com (for Government dashboard)

Used to poll your Meraki infrastructure via a central cloud management platform.
NCM

https://downloads.solarwinds.com/solarwinds/data/cve/cve-all.json.zip

https://downloads.solarwinds.com/solarwinds/data/cve/cpematch.json.zip

This is used by the Cisco Smart Advisor:

https://wsgx.cisco.com

Used in NCM 2023.3 and later, to allow vulnerability analysis of configuration files.

NetPath

https://stat.ripe.net

Used to perform BGP data lookups.

Prisma

https://auth.apps.paloaltonetworks.com

https://api.sase.paloaltonetworks.com

Used for monitoring Prisma infrastructure.
Ruckus One

https://api.asia.ruckus.cloud (Asia)

https://api.europe.ruckus.cloud (Europe)

https://api.ruckus.cloud (North America)

Used for monitoring Ruckus One infrastructure.
Ruckus SmartZone The hostname specified in the Add Node wizard Used for monitoring Ruckus SmartZone infrastructure.
SAM

https://api.dell.com

https://support.hpe.com

https://*.ibm.com

https://supportapi.lenovo.com

http://support.lenovo.com

Used for SAM hardware warranty lookups.

SolarWinds Platform

https://downloads.solarwinds.com

https://api.solarwinds.com

https://installer.solarwinds.com

https://licenseserver.solarwinds.com

https://licensestatusserver.solarwinds.com

https://www.solarwinds.com

Used to enable centralized upgrades and license registrations.

SolarWinds Platform - THWACK

http(s)://thwackfeeds.solarwinds.com

http(s)://thwack.api.solarwinds.com

Used to display THWACK feeds in widgets and the direct import and export of templates.

SolarWinds Platform - Worldwide Map

http://open.mapquestapi.com/

https://api.openstreetmap.org/

Used to allow rendering the Worldwide map and performing Geo lookups from SNMP data.
VeloCloud https://*.velocloud.net or the hostname specified in the Add Node wizard Used for monitoring VeloCloud infrastructure.
Viptela https://*.viptela.net or the hostname specified in the Add Node wizard Used for monitoring Viptela infrastructure.