URLs to allow-list in firewalls to enable in SolarWinds Platform
There are specific URLs that SolarWinds Platform products need for online installation or for certain features to work, such as licensing, maps, or the CVE database downloads for NCM.
Review the URLs to be allow-listed.
URLs the SolarWinds Platform needs to do an online upgrade
Target | URL |
IP address |
---|---|---|
Customer Portal |
https://customerportal.solarwinds.com
|
74.115.13.123
|
Documentation |
|
AKAMAI (multiple) |
Downloads | https://downloads.solarwinds.com
|
AKAMAI (multiple) |
Licensing | licenseserver.solarwinds.com
|
74.115.13.35
|
Licensing | licensestatusserver.solarwinds.com
|
|
MapQuest (For World Wide Maps) |
|
54.84.207.87
|
NCM firmware vulnerabilities (2023.3 and later) |
NCM 2023.3 and later gets firmware vulnerability data from NIST with an API and stores it here:
NIST no longer allows downloads of .zip files, and encourages users to get data using the API. |
AKAMAI (multiple) |
SolarWinds API | https://api.solarwinds.com
|
74.115.13.127
|
SolarWinds Platform Installer |
|
See above See above
|
THWACK | https://thwack.com
|
|
SolarWinds Platform product URLs for allow-listing in firewalls
Product/feature | URL | Used for |
---|---|---|
Alerting (ServiceNow integration) |
If you are using the ServiceNow alert integration, replace
Add your own HelpDesk API URLS if you are using the GET/POST to URL or script actions to integrate your alerts. |
Used for the ServiceNow integration. |
Alerting (SolarWinds Service Desk integration) |
|
Used for the SolarWinds Service Desk Integration. |
AppOptics |
|
Used for the integration to the SolarWinds AppOptics SaaS APM solution. |
Arista Wireless Manager | https://*.srv.wifi.arista.com
|
Used for monitoring Arista Wireless Manager infrastructure. |
Aruba Central | https://*.central.arubanetworks.com
|
Used for monitoring Aruba Central infrastructure. |
Aruba EdgeConnect | https://*.silverpeak.cloud
|
Used for monitoring Aruba EdgeConnect infrastructure. |
Cloud Monitoring - AWS |
|
Used for AWS monitoring. |
Cloud Monitoring - Azure |
|
Used for Azure monitoring. |
Discovery Agent |
|
Used for the SolarWinds Service Desk Discovery Agent for the SolarWinds Platform. |
ExtremeCloud IQ | https://api.extremecloudiq.com
|
Used for monitoring ExtremeCloud IQ infrastructure. |
FortiLan Cloud |
|
Used for monitoring FortiLan Cloud infrastructure |
Fortinet FortiManager |
|
Used for monitoring Fortinet FortiManager infrastructure. |
Juniper Mist | The hostname specified in the Add Node wizard | Used for monitoring Juniper Mist infrastructure. |
Meraki |
|
Used to poll your Meraki infrastructure via a central cloud management platform. |
NCM |
This is used by the Cisco Smart Advisor:
|
Used in NCM 2023.3 and later, to allow vulnerability analysis of configuration files. |
NetPath |
|
Used to perform BGP data lookups. |
Prisma |
|
Used for monitoring Prisma infrastructure. |
Ruckus One |
|
Used for monitoring Ruckus One infrastructure. |
Ruckus SmartZone | The hostname specified in the Add Node wizard | Used for monitoring Ruckus SmartZone infrastructure. |
SAM |
|
Used for SAM hardware warranty lookups. |
SolarWinds Platform |
|
Used to enable centralized upgrades and license registrations. |
SolarWinds Platform - THWACK |
|
Used to display THWACK feeds in widgets and the direct import and export of templates. |
SolarWinds Platform - Worldwide Map |
|
Used to allow rendering the Worldwide map and performing Geo lookups from SNMP data. |
VeloCloud | https://*.velocloud.net or the hostname specified in the Add Node wizard |
Used for monitoring VeloCloud infrastructure. |
Viptela | https://*.viptela.net or the hostname specified in the Add Node wizard |
Used for monitoring Viptela infrastructure. |