Documentation forServer & Application Monitor
Monitoring your applications and environment is a key capability of Hybrid Cloud Observability and is also available in a standalone module, Server & Application Monitor (SAM). Hybrid Cloud Observability and SAM are built on the self-hosted SolarWinds Platform.

Troubleshoot ESX hardware monitoring

The following error messages are associated with ESX hardware monitoring.

Error message: Unable to connect to remote server.


  • Ensure CIM is enabled on the ESX server.
  • Ensure port 5989 is opened on the firewall.

Error message: Unable to establish session with all provided credentials.


  • Verify VMware credentials.
  • Verify the account belongs to the root user group.