Documentation forServer & Application Monitor
Monitoring your applications and environment is a key capability of SolarWinds Observability Self-Hosted (formerly Hybrid Cloud Observability) and is available in the Essentials edition. Server & Application Monitor (SAM) is also available in a standalone module.

Troubleshoot ESX hardware monitoring

The following error messages are associated with ESX hardware monitoring.

Error message: Unable to connect to remote server.

Resolution

  • Ensure CIM is enabled on the ESX server.
  • Ensure port 5989 is opened on the firewall.

Error message: Unable to establish session with all provided credentials.

Resolution

  • Verify VMware credentials.
  • Verify the account belongs to the root user group.