Documentation forServer & Application Monitor
Monitoring your applications and environment is a key capability of Hybrid Cloud Observability and is also available in a standalone module, Server & Application Monitor (SAM). Hybrid Cloud Observability and SAM are built on the self-hosted SolarWinds Platform.

FTP User Experience

You can use this SAM application monitor template to monitor FTP servers. Assign it to a node to test a server's ability to:

  • Communicate with SAM via the FTP protocol.
  • Respond within a required number of seconds.
  • Log in a user.
  • Transmit a file (test.txt) that is an exact content match with the snapshot of the resource stored on the SolarWinds Platform server.


WMI access on target systems.

Create a file named test.txt and copy it to local directories on the SolarWinds Platform server and target systems. To learn more, see FTP User Experience Monitor. On target Linux systems, capitalize all characters — TEST.TXT.


Administrator rights on target systems.

An FTP account with read permissions on target systems.

Component monitors

The main component monitor in this template is the FTP User Experience Monitor, which tests an FTP server's ability to accept incoming sessions, process user logins, and transmit the requested file to the SolarWinds Platform server. It runs a file integrity test to compare the SHA1 checksum of a test.txt file stored on the SolarWinds Platform server with a transmitted copy on the target FTP server. If checksums match, the component monitor reports its status as Up. The default port used is 21.

If you modify the test.txt file later, you'll need to generate a fresh checksum snapshot. For details, see FTP User Experience Monitor.

To learn about the other component monitors in this template:

  1. Navigate to the Manage Application Monitor Templates page.
  2. Select this template.
  3. Click Edit to display component monitor details.