SAM 2024.4 release notes
Release date: October 16, 2024
Here's what's new in Server & Application Monitor 2024.4.
Server & Application Monitor runs on the SolarWinds Platform.
Learn more
- See the release notes aggregator to view release notes for multiple versions and multiple SolarWinds Platform products on a single page.
- See SAM 2024.4 system requirements to learn about prerequisites for running and installing SAM 2024.4.
- See the SAM 2024.4 Administrator Guide to learn how to work with SAM.
New features and improvements in SAM
Last updated: September 5, 2024
Server & Application Monitor 2024.4 includes the new features in version 2024.4 of the SolarWinds Platform. For more information, see the SolarWinds Platform 2024.4 Release Notes.
Template Updates
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SAM now includes the ability to use global variables for database names in templates, making it easier to change the names of monitored databases.
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A new application template is available to monitor MongoDB 5+ for Windows and Linux.
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SAM now identifies Virtual Host entities being monitored as nodes. This enables users to assign a template to a dynamic group based on Virtual Hosts entities.
Fixes
Last updated:
SAM 2024.4 includes the fixes in version 2024.4 of the SolarWinds Platform.
| Case number | Description |
|---|---|
| 01608399, 01680208 |
Hovering over an item on a modern dashboard or an Intelligent Map displays the URL of the associated details page, not a SWIS URI, and clicking the link opens the correct page. |
| N/A |
The Manage Views page no longer displays duplicate view names that cannot be edited. |
| 01483230. 01622942 |
The SSL Certificate Expiration Date template no longer shows a message that a certificate has expired when the certificate is valid. |
| 01544782, 01592527, 01592659 |
Windows PowerShell Component Monitor data is written to the database and displayed in the UI. |
| 01718149 |
Monitoring an AWS cloud account no longer fills the |
| N/A |
The Details View column on the Manage Templates page and the Customize Page view display custom template names correctly. |
| 01518398 |
If a container monitor returns an HTTP status code other than 200 or 401, the response is handled without an exception. |
| 01415252, 01520956, 01641172, 01680163 |
An intermittent issue with polling Azure databases has been resolved. This issue could result in errors such as the following in the logs:
This issue could also prevent communication with worker process, which could result in jobs being terminated. |
| 01571710 |
*When a SAM application is added to a Performance Analysis dashboard, the AvgMemoryUsed chart displays the correct unit of measurement (GB). |
| N/A |
*Loading data into the Last 10 Events widget on the Azure Overview tab (or running a query to retrieve this data) no longer fails with an error. |
*These fixes were added after the RC release.
Installation or upgrade
Last updated: September 5, 2024
For new SolarWinds Platform deployments, download the installation file from the SAM product page on https://www.solarwinds.com or from the Customer Portal. For more information, see Get the installer.
To activate SAM in an existing SolarWinds Platform deployment, use the License Manager.
For upgrades, go to Settings > My Deployment to initiate the upgrade. The SolarWinds Installer upgrades your entire deployment (all SolarWinds Platform products and any scalability engines).
For more information, see the SolarWinds Platform Product Installation and Upgrade Guide.
For supported upgrade paths to 2024.4, see Upgrade an existing deployment.
Known issues
Last updated: September 5, 2024
Escape backslash causes process monitor to fail
Process monitor fails when command line contains backslashes as parameters.
Resolution or workaround: There is no workaround at the moment. SolarWinds is working on resolving this issue in a future version.
End of life
Last updated: September 5, 2024
| Version | EoL Announcement | EoE Effective Date | EoL Effective Date |
|---|---|---|---|
| 2022.4 | June 4, 2024: End-of-Life (EoL) announcement – Customers on SAM 2022.4 should begin transitioning to the latest version of SAM. | July 4, 2024: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for SAM 2022.4 will no longer be actively supported by SolarWinds. | July 4, 2025: End-of-Life (EoL) – SolarWinds will no longer provide technical support for SAM 2022.4 |
| 2022.3 | February 6, 2024: End-of-Life (EoL) announcement – Customers on SAM 2022.3 should begin transitioning to the latest version of SAM. | March 7, 2024: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for SAM 2022.3 will no longer be actively supported by SolarWinds. | March 7, 2025: End-of-Life (EoL) – SolarWinds will no longer provide technical support for SAM 2022.3 |
See the End of Life Policy for information about SolarWinds product life cycle phases. To see EoL dates for earlier SAM versions, see SAM release history.
End of support
Last updated: September 5, 2024
This version of Server & Application Monitor no longer supports the following platforms and features.
| Type | Details |
|---|---|
| MAPI User Experience Monitor | MAPI User Experience Monitor, a component monitor that was used with application templates, is no longer supported. |
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