Documentation forServer & Application Monitor
Monitoring your applications and environment is a key capability of SolarWinds Observability Self-Hosted (formerly Hybrid Cloud Observability) and is available in the Essentials edition. Server & Application Monitor (SAM) is also available in a standalone module.

SAM 2023.1.1 release notes

Release date: March 29, 2023

These release notes describe the new features, improvements, and fixed issues in Server & Application Monitor 2023.1.1. They also provide information about upgrades and describe workarounds for known issues.

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New features and improvements in SAM

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SAM 2023.1.1 is a service release and provides stability fixes compared to previous releases of SAM. SAM 2023.1.1 runs on SolarWinds Platform products 2023.1.1. See also the SolarWinds Platform products 2023.1.1 Release Notes.

Fixed issues in SAM 2023.1.1

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SAM 2023.1.1 is a service release and provides stability fixes compared to previous releases of SAM. SAM 2023.1.1 runs on SolarWinds Platform 2023.1.1. See also the SolarWinds Platform 2023.1.1 Release Notes.

SAM 2023.1.1 fixes the following issues.

Case number Description
01279876, 01287977, 01288278, 01271813, 01273317, 01290754, 01293024, 01291507, 01231060, 01290325, 01290883, 01289617, 01295126, 01298316, 01301058, 01301006, 01278279, 01298525, 01303487, 01302920, 01298133, 01305835, 01308353, 01304992, 01309937, 01309270 The message stating SAM maintenance is overdue no longer appears.
01281714, 01294327, 01287132, 01273177, 01285292, 01304703 WinRM connections and communications issues after upgrading from 2022.4 to 2023.1 have been resolved.
01118926 PowerShell script for the WMI-polled nodes are no longer giving pipeline errors.

See also the SolarWinds Platform 2023.1.1 Release Notes.

New customer installation

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For information about installing Server & Application Monitor, see the SolarWinds Platform Product Installation and Upgrade Guide.

Installation and upgrade

Go to Settings > My Deployment to initiate the upgrade. The SolarWinds Installer upgrades your entire deployment (all SolarWinds Platform products and any scalability engines).

You must be on SAM 2020.2.1 or later to upgrade to SAM 2023.1.1. If you are on SAM 2020.2 or earlier, first upgrade to 2020.2.6 and then upgrade to 2023.1.1.

End of life

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Version EoL Announcement EoE Effective Date EoL Effective Date
2020.2.6 April 18, 2023: End-of-Life (EoL) announcement – Customers on SAM 2020.2.6 should begin transitioning to the latest version of SAM. May 18, 2023: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for SAM 2020.2.6 will no longer be actively supported by SolarWinds. May 18, 2024: End-of-Life (EoL) – SolarWinds will no longer provide technical support for SAM 2020.2.6
2020.2.5 January 18, 2023: End-of-Life (EoL) announcement – Customers on SAM 2020.2.5 should begin transitioning to the latest version of SAM. February 17, 2023: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for SAM 2020.2.5 will no longer be actively supported by SolarWinds. February 17, 2024: End-of-Life (EoL) – SolarWinds will no longer provide technical support for SAM 2020.2.5.
2020.2.4 October 19, 2022: End-of-Life (EoL) announcement – Customers on SAM 2020.2.4 should begin transitioning to the latest version of SAM. November 18, 2022: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for SAM 2020.2.4 will no longer be actively supported by SolarWinds. November 18, 2023: End-of-Life (EoL) – SolarWinds will no longer provide technical support for SAM 2020.2.4.
2020.2.1 October 19, 2022: End-of-Life (EoL) announcement – Customers on SAM 2020.2.1 should begin transitioning to the latest version of SAM. November 18, 2022: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for SAM 2020.2.1 will no longer be actively supported by SolarWinds. November 18, 2023: End-of-Life (EoL) – SolarWinds will no longer provide technical support for SAM 2020.2.1.
2020.2 October 19, 2022: End-of-Life (EoL) announcement – Customers on SAM 2020.2 should begin transitioning to the latest version of SAM. November 18, 2022: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for SAM 2020.2 will no longer be actively supported by SolarWinds. November 18, 2023: End-of-Life (EoL) – SolarWinds will no longer provide technical support for SAM 2020.2.
2019.4 July 27, 2022: End-of-Life (EoL) announcement - Customers on SAM version 2019.4 should begin transitioning to the latest version of SAM.   August 26, 2022: End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for SAM version 2019.4 will no longer be actively supported by SolarWinds. August 26, 2023: End-of-Life (EoL) - SolarWinds will no longer provide technical support for SAM version 2019.4.
6.9.1 July 27, 2022: End-of-Life (EoL) announcement - Customers on SAM version 6.9.1 should begin transitioning to the latest version of SAM.   August 26, 2022: End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for SAM version 6.9.1 will no longer be actively supported by SolarWinds. August 26, 2023: End-of-Life (EoL) - SolarWinds will no longer provide technical support for SAM version 6.9.1.
6.9 July 27, 2022: End-of-Life (EoL) announcement - Customers on SAM version 6.9 should begin transitioning to the latest version of SAM.   August 26, 2022: End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for SAM version 6.9 will no longer be actively supported by SolarWinds. August 26, 2023: End-of-Life (EoL) - SolarWinds will no longer provide technical support for SAM version 6.9.

See the End of Life Policy for information about SolarWinds product life cycle phases. To see EoL dates for earlier SAM versions, see SAM release history.

Legal notices

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