Citrix XenApp and Xen Desktop 7.x (Performance Counters)

This SAM application monitor template assesses the status and overall health of the Citrix XenApp and XenDesktop 7.x installed on Windows by retrieving data from performance counters.

Prerequisites

WMI access to the target server.

Credentials

Windows Administrator on target server.

Component monitors

Set thresholds for counters according to your environment. It is recommended to monitor counters for some period of time to understand the potential value ranges and then set the thresholds accordingly. See Set thresholds.

Broker: Brokered Sessions

Brokered Sessions is the number of virtual desktop sessions brokered by the Citrix Broker Service.

Broker: Database Avg. Transaction Time

Database Avg. Transaction Time is the time on average, in seconds, taken to execute a database transaction from Citrix Broker Service. A baseline needs to be established in the environment to accurately establish threshold values. In case the reported values exceed the baseline response time constantly, a potential performance issue needs to be investigated at the SQL server level.

Broker: Database Connected

Database Connected indicates whether the Citrix Broker Service is in contact with its database (1 is connected; 0 is not connected.)

Broker: Database Transaction Errors/sec

Database Transactions/sec is the rate at which database transactions are failing, when executed from Citrix Broker Service. Should be 0 all the time. High values may indicate connectivity issues of the XenDesktop Broker service with the XenDesktop database. In case issues are reported, SQL server and network availability needs to be verified.

Broker: Database Transactions/sec

Database Transactions/sec is the rate at which database transactions are being executed from the Citrix Broker Service.

Broker: Expired Launches/sec

Expired Launches/sec is the rate at which virtual desktops timeout waiting on clients to connect to them, as detected by the Citrix Broker Service.

Broker: Expired Registrations/sec

Expired Registrations/sec is the rate at which virtual desktop registrations with the Citrix Broker Service expire through inactive communication.

Broker: Hard Registrations/sec

Hard Registrations/sec is the rate at which virtual desktop agents hard-register with the Citrix Broker Service.

Broker: Registration Avg. Request Time

Registration Avg. Request Time is the time on average, in seconds, taken to process a virtual desktop registration request in the Citrix Broker Service.

Broker: Registration Rejects/sec

Registration Rejects/sec is the rate at which Citrix Broker Service rejects registration requests from virtual desktops.

Broker: Registration Requests/sec

Registration Requests/sec is the rate at which Citrix Broker Service receives registration requests from virtual desktops.

Broker: Soft Registrations/sec

Soft Registrations/sec is the rate at which virtual desktop agents soft-register with the Citrix Broker Service.

AD Identity: Database Connected