Documentation forServer & Application Monitor
Monitoring your applications and environment is a key capability of Hybrid Cloud Observability and is also available in a standalone module, Server & Application Monitor (SAM). Hybrid Cloud Observability and SAM are built on the self-hosted SolarWinds Platform.

Microsoft Office 365 License Statistics

This SAM application monitor template shows information about Office 365 Subscription Statistics and includes the following Component Monitors:

  • License Usage Over Time - Consumed license units based on part number (SKU)
  • Subscription Overview - Number of active subscriptions in your environment
  • License by User - users with more than the threshold limit of licenses associated with their account
  • Users without License -users who have a license count of 0
  • Subscriptions Assigned by User - number of subscriptions for each user
  • Users with No Subscriptions - users with no subscriptions associated with them

Tip: Consider using one of the new SAM API Poller templates designed for Microsoft 365 instead of legacy application monitor templates.


WMI access to the target server

See also Connect to Exchange Online Using Remote PowerShell (© 2020, Microsoft Corp, available at, obtained on February 3, 2020)

Run the PowerShell script mentioned in the Microsoft article on the SolarWinds Platform server, not the target node.


  • An SolarWinds Platform account with SAM administrator permissions.
  • An all-in-one, inclusive Office 365 account with Global Administrator privileges.

    Alternatively, use an account with an admin role that has permission to access data to be monitored via the Office 365 API.

  • Use UPN format (username@domain) — not domain\username format to enter credentials.

    To avoid authentication issues if passwords change, use a service account for Exchange Web Services.