Documentation forServer & Application Monitor

Microsoft 365 Exchange Online API poller template

Use this SAM API poller template to monitor the availability status of the following Microsoft 365 Exchange Online features:

  • Networking issues
  • Sign-In
  • E-Mail and calendar access
  • E-Mail timely delivery
  • Management and Provisioning
  • Voicemail
Group Managed Service Accounts (gMSAs) are not supported in Microsoft Exchange or Windows Scheduled Tasks Monitor (WSTM).

Prerequisites

  • For authentication, provide a ${TENANT_ID} value. For example:

    f3b4106c-1f77-4f8f-a4da-33a0efcdb20e

  • Configure OAuth 2.0 Azure credentials with the following scope: https://manage.office.com/.default

  • Credentials have ServiceHealth.Read permissions (Type: Application) for Office 365 Management APIs, as shown in this example:


  • See also API poller authorization and Find Microsoft Azure credentials. (Screenshot: © 2020 Microsoft Corp)

Notes

  • Default thresholds are not set for this template.

  • This template is based on the Microsoft Graph API reference (© 2020 Microsoft Corp., available at docs.microsoft.com.)

  • Here is a request example: https://graph.microsoft.com/v1.0/admin/serviceAnnouncement/healthOverviews/Exchange Online?$expand=issues($filter=IsResolved eq false)

Available metrics

  • Service Status

  • Number of unresolved issue