Documentation forServer & Application Monitor
Monitoring your applications and environment is a key capability of Hybrid Cloud Observability and is also available in a standalone module, Server & Application Monitor (SAM). Hybrid Cloud Observability and SAM are built on the self-hosted SolarWinds Platform.

Microsoft 365 Exchange Online API poller template

Use this SAM API poller template to monitor the availability status of the following Microsoft 365 Exchange Online features:

  • Networking issues
  • Sign-In
  • E-Mail and calendar access
  • E-Mail timely delivery
  • Management and Provisioning
  • Voicemail


  • For authentication, provide a ${TENANT_ID} value. For example:


  • Configure OAuth 2.0 Azure credentials with the following scope:

  • Credentials have ServiceHealth.Read permissions (Type: Application) for Office 365 Management APIs, as shown in this example:

  • See also API poller authorization and Find Microsoft Azure credentials. (Screenshot: © 2020 Microsoft Corp)


  • Default thresholds are not set for this template.
  • This template is based on the Microsoft Graph API reference (© 2020 Microsoft Corp., available at

  • Here is a request example: Online?$expand=issues($filter=IsResolved eq false)

Available metrics

  • Service Status

  • Number of unresolved issue