Documentation forServer & Application Monitor

Manage credentials for API pollers, AppOptics integrations, and container monitoring in SAM

Introduced in SAM 2020.2.5, the Manage Credentials page serves as a centralized repository where you can work with credentials that are used to:

Starting in SAM 2020.2.6, SolarWinds Tokens replace standard Orion credentials for Container Monitoring. Update all container services added in earlier versions to use SolarWinds Tokens instead of Orion credentials. See the Orion Platform Administrator Guide for details.

To access the Manage Credentials page:

  1. Log into the Orion Web Console with an Orion administrator account.
  2. Click Settings > All Settings.
  3. Scroll to the Credentials section of the page and click Manage API Poller Credentials.
    The Manage Credential page appears, as shown in this example.

Supported credential types include:

  • API Key: A random string passed between applications and often used in API poller request URLs and headers.
  • Basic Authorization: Also called "Basic Auth," this method passes usernames and passwords in request headers, sent via HTTPS and encoded with Base64 for security. Passwords are required.
  • Bearer Token: Also called "token authentication," this scheme uses access tokens to authenticate requests, in the form of text strings added to request headers (for example, Authorization: Bearer <Your API Key>).
  • OAuth 2.0: Uses access tokens that an API server passes to an authentication server to grant access via public and private keys. To learn more about Grant Type, Tenant ID, and other OAuth terms, see API credentials.
  • SolarWinds Cloud Token: An API token generated for an active AppOptics organization that can be used to monitor APM services directly in SAM. See Retrieve a SolarWinds Cloud Token to integrate AppOptics with SAM.
  • SolarWinds Token: Starting in SAM 2020.2.6, SolarWinds Tokens replace standard Orion credentials for the Container Monitoring feature. See the Orion Platform Administrator Guide for details.

    Update all container services added in SAM 2020.2.5 or earlier to use SolarWinds Tokens instead of Orion credentials.

Note the following details about the Manage Credentials page:

  • The SolarWinds Credentials feature uses port 38008, by default.
  • Related logs are stored in this default location: ProgramData\SolarWinds\Logs\SolarWinds.Credentials\SolarWinds.Credentials\SolarWinds.Credentials.log
  • After adding a credential, you can edit its name later but you cannot edit tokens. Create a new credential instead.
  • SAM includes other places where you can work with credentials, such as the Credentials Library for component monitors. For details, see Manage credentials in SAM.

For API pollers created in earlier versions of SAM, add API credentials on the Manage Credentials page, and then edit API pollers to use new credentials.

To add a credential: 

  1. Click Settings > All Settings > Manage API Poller Credentials.
  2. When the Manage Credentials page appears, click New.
  3. Specify the credential type, such as OAuth 2.0.
  4. Add a name for the credential and fill out the remaining fields
  5. Click Save.
Added credentials are currently sent by HTTP in plain text, instead of HTTPS. SolarWinds recommends logging into the Orion Web Console directly from the Orion server to add credentials.

To edit the name for a credential:

  1. Select the credentials you want to edit.
  2. Click Edit.
  3. Modify the credential, as necessary. Editing of tokens is not supported. Create a new credential instead.
  4. Click Save.

To delete credentials:

  1. Select the credentials you want to delete.

    Credentials currently in use cannot be deleted. For example, if a set of API keys are assigned to a API poller, remove them from the poller first.

  2. Click Delete.
  3. When prompted, confirm the deletion.

Deleting credentials is permanent.