Documentation forServer & Application Monitor
Monitoring your applications and environment is a key capability of Hybrid Cloud Observability and is also available in a standalone module, Server & Application Monitor (SAM). Hybrid Cloud Observability and SAM are built on the self-hosted SolarWinds Platform.

SAM 2024.1 release notes

Release date: February 6, 2024

Here's what's new in Server & Application Monitor 2024.1.

Server & Application Monitor runs on the SolarWinds Platform.

Learn more

New features and improvements in SAM

Server & Application Monitor 2024.1 includes the new features in version 2024.1 of the SolarWinds Platform. For more information, see the SolarWinds Platform 2024.1 Release Notes.

Azure Cloud Dashboard

A new cloud dashboard has been added, providing you with an overview of your monitored Azure cloud accounts. The dashboard can include pie charts, drill-down widgets, and table widgets and is updated automatically without refreshing the page in your browser.

Kubernetes containerd support

Monitoring of Kubernetes instances v1.23 and newer running on containerd (Container Runtime Interface) is now supported. For more information, see Monitor containers in the SolarWinds Platform.

Return to top

Fixes

For information about new features and fixes in the SolarWinds Platform, see the SolarWinds Platform 2024.1 Release Notes.

Case number Description
01448366, 01452800

When an IIS Server node is monitored by a Remote Collector, a test connection with valid credentials from AppInsight for IIS no longer fails.

01354124, 01371828, 01410918, 01465702

When the polling method is changed from WMI to Agent or from Agent to WMI, polling continues and application statuses are correct.

01367608

In a large deployment, opening the Assigned Application Monitors tab on the Manage Application Monitor Templates page no longer displays a dialog with the message Page Unresponsive.

01001923, 01256092

Special characters in the SolarWinds Platform database such as a single quote (') no longer cause errors during database configuration that prevent the upgrade from completing.

N/A

If a VM tag is removed from an Azure Cloud Account, the VM is no longer displayed on the Cloud Summary page as being monitored.

01256771, 01266011, 01276421, 01464931

After an upgrade, PowerShell and AppInsight monitors are functional. Users no longer need to manually update a configuration file to use these monitors.

01064719

*Azure Kubernetes Service (AKS) containers can now be monitored.

*This issue was fixed after RC2, which was released on December 20, 2023. The fix is available in the GA version, released February 6, 2024. If you installed an earlier build, upgrade to obtain the fix.

Return to top

Installation or upgrade

For new SolarWinds Platform deployments, download the installation file from the SAM product page on https://www.solarwinds.com or from the Customer Portal. For more information, see Get the installer.

To activate SAM in an existing SolarWinds Platform deployment, use the License Manager.

For upgrades, go to Settings > My Deployment to initiate the upgrade. The SolarWinds Installer upgrades your entire deployment (all SolarWinds Platform products and any scalability engines).

For more information, see the SolarWinds Platform Product Installation and Upgrade Guide.

Supported upgrade paths to 2024.1:

Version 2024.1 is the last release that will support a direct upgrade from 2020.2.1 or 2020.2.4. If you choose to stay on 2020.2.1 or 2020.2.4, you will be required to upgrade to 2024.1 before you can upgrade to a later release.

Return to top

End of life

Version EoL Announcement EoE Effective Date EoL Effective Date
2020.2.6 April 18, 2023: End-of-Life (EoL) announcement – Customers on SAM 2020.2.6 should begin transitioning to the latest version of SAM. May 18, 2023: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for SAM 2020.2.6 will no longer be actively supported by SolarWinds. May 18, 2024: End-of-Life (EoL) – SolarWinds will no longer provide technical support for SAM 2020.2.6
2020.2.5 January 18, 2023: End-of-Life (EoL) announcement – Customers on SAM 2020.2.5 should begin transitioning to the latest version of SAM. February 17, 2023: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for SAM 2020.2.5 will no longer be actively supported by SolarWinds. February 17, 2024: End-of-Life (EoL) – SolarWinds will no longer provide technical support for SAM 2020.2.5.

See the End of Life Policy for information about SolarWinds product life cycle phases. To see EoL dates for earlier SAM versions, see SAM release history.

Return to top

Deprecation notice

The following platforms and features are still supported in the current release. However, they will be unsupported in a future release. Plan on upgrading deprecated platforms, and avoid using deprecated features.

Type Details
AzureRM PowerShell AzureRM PowerShell is going to be deprecated on February 29, 2024. Deprecation is an indication that you should avoid expanded use of this feature and formulate a plan to discontinue using the feature. SolarWinds recommends that you start using Az PowerShell.

Return to top

Legal notices

© 2024 SolarWinds Worldwide, LLC. All rights reserved.

This document may not be reproduced by any means nor modified, decompiled, disassembled, published or distributed, in whole or in part, or translated to any electronic medium or other means without the prior written consent of SolarWinds. All right, title, and interest in and to the software, services, and documentation are and shall remain the exclusive property of SolarWinds, its affiliates, and/or its respective licensors.

SOLARWINDS DISCLAIMS ALL WARRANTIES, CONDITIONS, OR OTHER TERMS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, ON THE DOCUMENTATION, INCLUDING WITHOUT LIMITATION NONINFRINGEMENT, ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY INFORMATION CONTAINED HEREIN. IN NO EVENT SHALL SOLARWINDS, ITS SUPPLIERS, NOR ITS LICENSORS BE LIABLE FOR ANY DAMAGES, WHETHER ARISING IN TORT, CONTRACT OR ANY OTHER LEGAL THEORY, EVEN IF SOLARWINDS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

The SolarWinds, SolarWinds & Design, Orion, and THWACK trademarks are the exclusive property of SolarWinds Worldwide, LLC or its affiliates, are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other SolarWinds trademarks, service marks, and logos may be common law marks or are registered or pending registration. All other trademarks mentioned herein are used for identification purposes only and are trademarks of (and may be registered trademarks) of their respective companies.