Documentation forServer & Application Monitor
Monitoring your applications and environment is a key capability of SolarWinds Observability Self-Hosted (formerly Hybrid Cloud Observability) and is available in the Essentials edition. Server & Application Monitor (SAM) is also available in a standalone module.

Exchange templates

These SAM application monitor templates allow you to monitor counters and services for Microsoft Exchange.

Tip: Consider using one of the new SAM API Poller templates designed for Microsoft 365 instead of legacy application monitor templates.

Periodically, SolarWinds updates SAM application monitor templates to support the latest versions of third-party software. In most cases, you can continue using templates for older versions, but updating to the latest template is recommended.

Basic versus Advanced templates

These templates are divided into two categories:

  • Basic Services and Performance Counters
  • Advanced

The templates in the Basic Services and Performance Counters category contain templates with basic counters and services for monitoring 2007, 2010, and 2016 versions of Exchange. These templates should work out of the box. Counters in this category have well documented thresholds and do not require any additional configuration.

Templates in the Advanced category contain other performance and statistics counters. You can use these templates in addition to the basic templates if details from the basic templates are not sufficient to monitor the server. The advanced templates are provided for a specific Exchange version, as indicated by the template name. For example, the Exchange 2007 — 2010 Mailbox Role Counters (Advanced) template applies to Exchange 2007 — 2010 only. Some counters require manual configuration, such as specific instances, correcting thresholds for your environment, and so forth.

There is also an Exchange 2016 Common Performance Counters template. This template contains general counters (CPU usage, available memory, LDAP times, and so forth) that can be used in all server roles. This template will require manual configuration similar to that required by the advanced templates.

Typical usage scenario

Assume that you need to monitor an Exchange 2007 installation with Mailbox Role.

First apply the Exchange 2007 — 2010 Mailbox Role Services and Counters (Basic) template. As a result, you will have the statuses for critical Exchange services (up or down) and information from general performance counters for this role. If you need system level general performance counters (CPU usage, available memory, and so forth) you can also apply the Exchange 2007 — 2010 Common Performance Counters template, but you will need to correct some counters manually according to your - environment.

If the information provided by the basic template is not enough, you can apply the Exchange 2007 — 2010 Mailbox Role Counters (Advanced) template. After applying this template, you may need to modify some thresholds and instances according to your environment. Then you should receive full performance and statistics information for this Exchange role.