Documentation forServer & Application Monitor

Troubleshoot hardware health monitoring in SAM

The following sections describe possible causes and solutions if hardware health data is not being reported or is reported incorrectly.

See also:

Recommended: Review Hardware health monitoring requirements for Dell, HPE, and IBM devices in SAM before proceeding.

You can use the following decision tree to help determine the cause and solution to your issue.

Dell does not make array and hard disk health information visible from WMI-managed nodes. To monitor storage health on Dell servers, use SNMP.