Documentation forServer & Application Monitor
Monitoring your applications and environment is a key capability of SolarWinds Observability Self-Hosted (formerly Hybrid Cloud Observability) and is available in the Essentials edition. Server & Application Monitor (SAM) is also available in a standalone module.

Trend Micro OfficeScan Server

This SAM application monitor template assesses the status and overall health of Trend Micro OfficeScan Server.

Prerequisites

WMI access to the target server.

Credentials

Windows Administrator on the target server.

Component monitors

Service: OfficeScan Active Directory Integration

Returns CPU and memory usage of OfficeScan Active Directory Integration service. This service provides Active Directory support for OfficeScan Master Service.

By default, this monitor is disabled.

Service: OfficeScan Control Manager Agent

Returns CPU and memory usage of OfficeScan Control Manager Agent service. This service allows administrators to manage OfficeScan from the Control Manager console.

By default, this monitor is disabled.

Service: OfficeScan Master

Returns CPU and memory usage of OfficeScan Master service. This service accepts and responds to commands and requests from OfficeScan clients, Web console, and Control Manager.

Service: OfficeScan Plug-in Manager

Returns CPU and memory usage of OfficeScan Plug-in Manager service. This service installs and manages Trend Micro OfficeScan plug-in programs.

TCP Port: File Reputation

Tests the ability of a File Reputation service to accept incoming sessions. It monitors TCP port 4345.

TCP Port: Web Reputation

Tests the ability of a Web Reputation service to accept incoming sessions. It monitors TCP port 5274.

TCP Port: OfficeScan Web Service (HTTP)

Tests the ability of a Web service to accept incoming sessions by using HTTP protocol. It monitors TCP port 8080.

TCP Port: OfficeScan Web Service (HTTPS)

Tests the ability of a Web service to accept incoming sessions by using HTTPS protocol. It monitors TCP port 4343.

Warning and Errors: OfficeScan

Returns OfficeScan warning and error events.

Source name: Trend Micro OfficeScan Server

Log file: Application.