Documentation forServer & Application Monitor

IMAP4 User Experience monitor

This SAM component monitor tests an email round trip from an SMTP mail server to a IMAP4 server, and measures the time it takes to complete the trip, measured in milliseconds.

This component monitor uses the following ports when used with a Microsoft Exchange mail server:

  • 143 and 993 - IMAP4
  • 25 - SMTP

Statistic

This component monitor does not compute a statistic.

Field descriptions

Description

A default description of the monitor. To override the default description, add to or replace existing text. Changes are automatically saved. The variable to access this field is ${UserDescription}.

Customize descriptions to specify what will be monitored so related alerts and notifications are more meaningful later.

Enable Component

Determines whether the component is enabled. Disabling the component leaves it in the application in a deactivated state not influencing either SolarWinds SAM application availability or status.

Credential for Monitoring

Select a credential that can retrieve email from an IMAP4 server that matches the user for whom the mailbox will be monitored.

Select a credential or use the <Inherit credential from node> option. If the credential you need is not in the credentials list, add it in the Credentials Library. See Understand the Credentials Library for details.

Send Email From

Specify the From address of the test email message.

Send Email To

Specify the recipient of the test email message. The recipient should have a mailbox on the IMAP4 server you are monitoring.

IMAP4 Port

Specify the port number used for IMAP 4 sessions. The default value is 143. For Secure IMAP (IMAP4-SSL), use port 585. For IMAP4 over SSL (IMAPS), use port 993.

IMAP4 Encryption

Select an encryption protocol to connect to IMAP4 servers that support SSL or TLS encryption.

SMTP Server

Specify the SMTP server that sends the test email message.

SMTP Port

Specify the port number used for SMTP sessions. The default value is 25.

Use Credentials for SMTP

Enable this option to utilize the user name and password from Credentials for Monitoring to connect to SMTP servers that support or require authentication.

SMTP Encryption

Select an encryption protocol to connect to SMTP servers that support SSL or TLS encryption.

Response Time Threshold

Set the warning or critical threshold conditions based on the response time. The response time is the time in milliseconds it takes SAM to determine that a component is not Down and to retrieve any statistical data. See Application Monitor Thresholds.

User Notes

Add notes for easy reference. You can access this field by using the variable, ${UserNotes}.