SAM 2023.3 release notes
Release date: July 25, 2023
These release notes were last updated on May 8, 2024.
Here's what's new in Server & Application Monitor 2023.3.
Server & Application Monitor runs on the SolarWinds Platform.
Learn more
- Get information about the latest SAM hotfixes.
- For information about requirements, see SAM 2023.3 system requirements.
- For information about working with SAM, see the SAM Administrator Guide.
New features and improvements
For information about new features and fixes in the SolarWinds Platform, see the SolarWinds Platform 2023.3 Release Notes.
Other improvements
- The connection timeout value can now be changed in Oracle templates.
Security enhancements
- SAM now supports OpenSSL 3.0.
- SAM now uses the SolarWinds .NET agent instead of the AppOptics .NET agent. The SolarWinds .NET agent supports both AppOptics .NET platforms.
- SAM extended the connection timeout for the Oracle Template.
Fixes
For information about new features and fixes in the SolarWinds Platform, see the SolarWinds Platform 2023.3 Release Notes.
| Case number | Description |
|---|---|
| 01354893, 01331867, 01354921, 01336224, 01360048, 01360484, 01381362 | Component-based alerts are now working correctly. |
| 00839561, 01241952, 01290729 | Assigned application is now immediately unavailable when the parent node goes down. |
| 01269633, 01297469 | An extra, empty partition is no longer created when migrating data from old SAM tables. |
| 01316267, 01348951, 01315810, 01286508, 01306968, 01300047, 01275876, 01332954, 01337686, 01299411, 01294838, 01353694, 01338228, 01304414, 01271994, 01319417, 01337486, 01328324, 01353130, 01327780, 01366344, 01352449, 01356736, 01359474, 01367866, | Unsuccessful login attempts are no longer generated by Orion on SQL server. |
| 01416963 | Editing the Last Application Events widget no longer results in an error. |
| 01217360, 01010867, 01321358, 01275609, 01424024 | IIS Application Pool can be started/restarted using the Restart IIS Application Pool alert action. |
Installation or upgrade
For new installations, you can download the installation file from the product page on https://www.solarwinds.com or from the Customer Portal. For more information, see Get the installer.
For upgrades, go to Settings > My Deployment to initiate the upgrade. The SolarWinds Installer upgrades your entire deployment (all SolarWinds Platform products and any scalability engines).
For more information, see the SolarWinds Platform Product Installation and Upgrade Guide.
Known issues
For information about known issues in the SolarWinds Platform, see the SolarWinds Platform 2023.3 Release Notes.
SAM Oracle User Experience Monitor components
After upgrading to 2022.3, SAM Oracle User Experience Monitor components no longer working.
Resolution or Workaround: See SAM Oracle User Experience Monitor components not working after 2022.3 upgrade.
SAM templates show down/unknown status
After upgrading to 2022.3, SAM templates which utilize PowerShell (AppInsight, Custom Templates) show down/unknown status due to access denied errors.
Workaround:
-
Open the WebConsole and replace the path after Orion directory in the URL, as shown, and press Enter:
Orion/admin/advancedconfiguration/global.aspx -
In line:
<add key="UseLegacyPowerShellImpersonation" value="false" />change value to<add key="UseLegacyPowerShellImpersonation" value="true" />. -
Click Save.
End of life
| Version | EoL Announcement | EoE Effective Date | EoL Effective Date |
|---|---|---|---|
| 2020.2.6 | April 18, 2023: End-of-Life (EoL) announcement – Customers on SAM 2020.2.6 should begin transitioning to the latest version of SAM. | May 18, 2023: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for SAM 2020.2.6 will no longer be actively supported by SolarWinds. | May 18, 2024: End-of-Life (EoL) – SolarWinds will no longer provide technical support for SAM 2020.2.6 |
| 2020.2.5 | January 18, 2023: End-of-Life (EoL) announcement – Customers on SAM 2020.2.5 should begin transitioning to the latest version of SAM. | February 17, 2023: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for SAM 2020.2.5 will no longer be actively supported by SolarWinds. | February 17, 2024: End-of-Life (EoL) – SolarWinds will no longer provide technical support for SAM 2020.2.5. |
| 2020.2.4 | October 19, 2022: End-of-Life (EoL) announcement – Customers on SAM 2020.2.4 should begin transitioning to the latest version of SAM. | November 18, 2022: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for SAM 2020.2.4 will no longer be actively supported by SolarWinds. | November 18, 2023: End-of-Life (EoL) – SolarWinds will no longer provide technical support for SAM 2020.2.4. |
| 2020.2.1 | October 19, 2022: End-of-Life (EoL) announcement – Customers on SAM 2020.2.1 should begin transitioning to the latest version of SAM. | November 18, 2022: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for SAM 2020.2.1 will no longer be actively supported by SolarWinds. | November 18, 2023: End-of-Life (EoL) – SolarWinds will no longer provide technical support for SAM 2020.2.1. |
| 2020.2 | October 19, 2022: End-of-Life (EoL) announcement – Customers on SAM 2020.2 should begin transitioning to the latest version of SAM. | November 18, 2022: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for SAM 2020.2 will no longer be actively supported by SolarWinds. | November 18, 2023: End-of-Life (EoL) – SolarWinds will no longer provide technical support for SAM 2020.2. |
| 2019.4 | July 27, 2022: End-of-Life (EoL) announcement - Customers on SAM version 2019.4 should begin transitioning to the latest version of SAM. | August 26, 2022: End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for SAM version 2019.4 will no longer be actively supported by SolarWinds. | August 26, 2023: End-of-Life (EoL) - SolarWinds will no longer provide technical support for SAM version 2019.4. |
| 6.9.1 | July 27, 2022: End-of-Life (EoL) announcement - Customers on SAM version 6.9.1 should begin transitioning to the latest version of SAM. | August 26, 2022: End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for SAM version 6.9.1 will no longer be actively supported by SolarWinds. | August 26, 2023: End-of-Life (EoL) - SolarWinds will no longer provide technical support for SAM version 6.9.1. |
| 6.9 | July 27, 2022: End-of-Life (EoL) announcement - Customers on SAM version 6.9 should begin transitioning to the latest version of SAM. | August 26, 2022: End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for SAM version 6.9 will no longer be actively supported by SolarWinds. | August 26, 2023: End-of-Life (EoL) - SolarWinds will no longer provide technical support for SAM version 6.9. |
See the End of Life Policy for information about SolarWinds product life cycle phases. To see EoL dates for earlier SAM versions, see SAM release history.
End of support
This version of Server & Application Monitor no longer supports the following platforms and features.
| Type | Details |
|---|---|
| Browser support | All versions of Internet Explorer are no longer supported. |
Deprecation notice
The following platforms and features are still supported in the current release. However, they will be unsupported in a future release. Plan on upgrading deprecated platforms, and avoid using deprecated features.
| Type | Details |
|---|---|
| Browser support | All versions of Internet Explorer will become unsupported in a future release. Some pages are not compatible with IE 11. Do not enable Enterprise Mode in IE 11. It is not supported. |
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