Documentation forServer & Application Monitor

Troubleshoot hardware health monitoring on SNMP nodes

This section focuses on Dell, HP, HPE ProLiant, and IBM devices. See the Orion Platform Administrator Guide for tips on monitoring Cisco UCS or Nutanix clusters.

To monitor hardware health for devices in SAM, you can either enable hardware health monitoring for individual nodes, or use the Discovery process to:

  1. Automatically scan for nodes that meet hardware health monitoring requirements,
  2. Deploy Orion agents that act as hardware health sensors, and
  3. Enable hardware health monitoring across multiple nodes automatically.

Hardware health statistics are typically polled through SNMP from a MIB tree on devices that are represented as nodes in the Orion Web Console. If an SNMP-monitored node does not return data as expected, verify that it is properly configured for SNMP:

If Orion agents were deployed to a node before it was configured to use SNMP, you may encounter installation and configuration issues with MIBs. Use the Manage Agents page to remove related agents, configure the node for SNMP, and then redeploy agents to the node, or run Discovery again.

If a node was originally configured for SNMP and then you want to use the Orion agent on the node for Asset Inventory or Hardware Health, see Configure SNMP for Orion agents on Linux/Unix and AIX systems in SAM

Verify a node was added using SNMP

To verify that a monitored node uses the SNMP for polling:

  1. Navigate to the Node Details view and examine the Polling Method.

  2. Navigate to the Manage Agents page to verify that an Orion agent was deployed.
  3. Confirm that the node responds with a proper OID by using either:

OIDS for vendors include:

  • HP: 1.3.6.1.4.1.232.2.2.2.1.0
  • Dell: 1.3.6.1.4.1.674.10892.1.300.10.1.8.1
  • IBM: 1.3.6.1.4.1.2.6.159.1.1.60.3.1

Check OIDs with the SolarWinds SNMP Walk tool

To troubleshoot connection issues, you can use the vendor-specific OIDs listed above in the SolarWinds SNMP Walk tool, is available in the following default directory on the Orion server: C:\Program Files (x86)\SolarWinds\Orion\SnmpWalk.exe.

For an overview, watch Collect MIB walk data using the SolarWinds SNMP Walk Tool. You can also use this tool to resolve memory, CPU, or volume issues for nodes.

If the tool does not respond for a vendor-specific OID on a node, check the Orion agent configuration.

When the scan finishes, save the resulting text file and open it. It should include the MIBs outlined here:

Dell HP IBM

MIB-Dell-10892

CPQSTDEQ-MIB

IBM-SYSTEM-HEALTH-MIB

StorageManagement-MIB

CPQSINFO-MIB

IBM-SYSTEM-ASSETID-MIB

 

CPQIDA-MIB

IBM-SYSTEM-LMSENSOR-MIB

 

CPQHLTH-MIB

IBM-SYSTEM-MEMORY-MIB

 

CPQSTSYS-MIB

IBM-SYSTEM-POWER-MIB

 

CPQIDE-MIB

IBM-SYSTEM-PROCESSOR-MIB

 

IBM-SYSTEM-RAID-MIB

 

ADAPTEC-UNIVERSAL-STORAGE-MIB