Documentation forServer & Application Monitor
Monitoring your applications and environment is a key capability of Hybrid Cloud Observability and is also available in a standalone module, Server & Application Monitor (SAM). Hybrid Cloud Observability and SAM are built on the self-hosted SolarWinds Platform.

Blackberry Enterprise Server

This SAM application monitor template monitors the status of services and server statistics related to the operation of Blackberry Enterprise Servers.


WMI access to target server.


Windows Administrator on target server.

Component monitors

Blackberry Router Service

Net Service Name: Blackberry Router

Blackberry Alert Service

Net Service Name: Blackberry Alert

Blackberry Attachment Service

Net Service Name:Blackberry Attachment Service

Blackberry Collaboration Service

Net Service Name:Blackberry Collaboration Service

Blackberry Controller Service

Net Service Name:Blackberry Controller

Blackberry MDS Connection Service

Net Service Name:Blackberry MDS Connection Service

Blackberry Policy Service

Net Service Name:Blackberry Policy Service

Blackberry Synchronization Service

Net Service Name:Blackberry Synchronization Service

Blackberry Convert Process

Process name: BBConvert.exe

Connection State

0 is disconnected, 1 is connected.

Messages Expired

The total number of expired messages.

Messages Queued for Delivery

The number of pending messages queued for handheld device delivery.

Messages Received per Minute

The average number of messages per minute received by handheld device.

Messages Sent per Minute

The average number of messages per minute sent by handheld device.