Documentation forServer & Application Monitor

Hardware health monitoring requirements for Dell, HPE, and IBM devices in SAM

This section describes hardware health monitoring requirements for the following systems:

  • Dell servers with OpenManage Server Administrator Managed Node 7.2 or later
    • Including Dell M1000e and Dell PowerEdge M610, R210, R610, R710, R900, 1950, 2850, 2950, 2970, and 6850
  • HPE BladeSystem servers with HP System Insight Manager 6.2 or higher
    • Including C3000 and C7000
  • HPE ProLiant Gen10 servers with SIM 8.0 or later (via SNMP protocol only)
    • Including DL320 G4, DL360 G3, DL360 G4, DL380 G4, DL380 G6, and ML570 G3
    • HP WBEM providers are required for HPE servers polled via WMI.

  • IBM servers with IBM Director (Common Agent, 6.3 or higher)
    • Including System x3550, System x3550 M2, System x3550 M3, System x3650, System x3650 M2, System x3650 M3, x3850, and eServer 306m

      IBM ServeRAID Manager software must be installed on IBM X-Series servers to display storage hardware health information.

Additional hardware may be supported with a limited amount of data returned by polling.

SAM also supports hardware health monitoring capabilities shared with SolarWinds Virtualization Manager (VMAN), as documented in these sections of the Orion Platform Administrator Guide:

OS and protocol requirements

Hardware health monitoring for Dell, HP, HPE, and IBM servers supports the following operating systems and protocols:

Operating System Protocol





AIX v7 and higher


VMware ESX/ESXi v4.x and v5.x


  • Use SNMP for VMware nodes not polled via CIM or the VMware API.
  • Open port 5989 to poll VMware servers via CIM.

VMware API for ESX/ESXi hosts polled via vCenter


If the vCenter API is slow to report hardware health status changes, consider monitoring each host directly using the CIM protocol.

Download and install third-party software

SAM uses standard protocols such as SNMP and WMI to monitor hardware health data, but not all information is available natively from an OS without installing the hardware vendor's required agent software. To download agent software for supported devices, visit the Success Center and see Third-party software required to monitor hardware health and collect asset inventory information.