Documentation forServer & Application Monitor
Monitoring your applications and environment is a key capability of Hybrid Cloud Observability and is also available in a standalone module, Server & Application Monitor (SAM). Hybrid Cloud Observability and SAM are built on the self-hosted SolarWinds Platform.

Hardware health monitoring requirements for Dell, HPE, and IBM devices in SAM

This section describes hardware health monitoring requirements for the following systems:

  • Dell servers with OpenManage Server Administrator Managed Node 7.2 or later
    • Including Dell M1000e and Dell PowerEdge M610, R210, R610, R710, R900, 1950, 2850, 2950, 2970, and 6850
  • HPE BladeSystem servers with HP System Insight Manager (SIM) 6.2 or later
    • Including C3000 and C7000
  • HPE ProLiant Gen10 servers
  • IBM servers with IBM Director (Common Agent, 6.3 or later)
    • Including System x3550, System x3550 M2, System x3550 M3, System x3650, System x3650 M2, System x3650 M3, x3850, and eServer 306m
    • Install IBM ServeRAID Manager software on IBM X-Series servers.

Additional hardware may be supported with a limited amount of data returned by polling.

SAM shares hardware health functionality with SolarWinds Virtualization Manager (VMAN), as documented in:

OS and protocol requirements

Operating system Protocol





AIX v7 and higher



Click here to learn about versions supported by SAM, which match those supported by VMAN.


  • Use SNMP for VMware nodes not polled via CIM or the VMware API.
  • Open port 5989 to poll VMware servers via CIM.

VMware API for ESX/ESXi hosts polled via vCenter


If the vCenter API is slow to report hardware health status changes, use CIM to monitor hosts directly.

Download and install third-party software

SAM uses standard protocols such as SNMP and WMI to monitor hardware health data, but not all information is available natively from an OS without installing the hardware vendor's required agent software. To download agent software for supported devices, visit the Success Center and see Third-party software required to monitor hardware health and collect asset inventory information.