AppOptics integration requirements

This section describes requirements for two ways to integrate SAM with AppOptics, either as a standalone product or as combined with Loggly and Pingdom in the APM Integrated Experience:

• Monitor APM services in SAM
• Monitor IIS nodes also being monitored by AppInsight for IIS

Both types of integrations require:

• SolarWinds Platform administrator privileges, and

• A SolarWinds Cloud Token for an active AppOptics organization. See Retrieve a SolarWinds Cloud Token to integrate AppOptics with SAM

  SolarWinds Cloud Tokens are sometimes called AppOptics API tokens.

Additional requirements to monitor APM services in SAM include:

• SAM 2020.2.6 or later.
• Add a SolarWinds Cloud Token with a Full Access role, as configured in AppOptics.
  

Additional requirements to integrate AppOptics with AppInsight for IIS nodes include:

• Assign AppInsight for IIS to nodes in SAM.

• Add an AppOptics API token with a View Only role, as configured in AppOptics.

  This type of integration is not compatible with FIPS mode. If FIPS is enabled on the SolarWinds Platform server, SAM stops retrieving AppOptics metrics for AppInsight IIS nodes.