Documentation forServer & Application Monitor
Monitoring your applications and environment is a key capability of Hybrid Cloud Observability and is also available in a standalone module, Server & Application Monitor (SAM). Hybrid Cloud Observability and SAM are built on the self-hosted SolarWinds Platform.

Citrix XenApp 6.0 Core Counters

This SAM application monitor template monitors critical events generated by Citrix XenApp 6.0 which may indicate possible service outages or configuration problems. Alerts are set to display descriptions of events as well as the host name.

Prerequisites

WMI access to the target server.

Credentials

Windows Administrator on target server.

Component monitors

Set thresholds for counters according to your environment. It is recommended to monitor counters for some period of time to understand potential value ranges and then set the thresholds accordingly. For details, see Manage thresholds in SAM and Use SAM Min/Max Average Statistic charts to set thresholds based on 95th percentile data.

Citrix IMA Networking: Bytes Received/sec

Returns the data rate of incoming IMA network traffic.

Citrix IMA Networking: Bytes Sent/sec

Returns the data rate of outgoing IMA network traffic.

Citrix IMA Networking: Network Connections

Returns the number of active network IMA connections to IMA servers.

Citrix Licensing: Average License Check-In Response Time (ms)

Returns the average response time for a license check-in operation.

Citrix Licensing: Average License Check-Out Response Time (ms)

Returns the average response time for a license check-out operation.

Citrix Licensing: Last Recorded License Check-In Response Time (ms)

Returns the last response time for a license check-in operation.

Citrix Licensing: Last Recorded License Check-Out Response Time (ms)

Returns the last response time for a license check-out operation.

Citrix Licensing: License Server Connection Failure

Returns the time, in minutes, that the Citrix XenApp server has been without a connection to the license server. The time returned should be less than 30 minutes. Ideally, the returned time should be zero.

Citrix Licensing: Maximum License Check-In Response Time (ms)

Returns the maximum response time for a license check-in operation.

Citrix Licensing: Maximum License Check-Out Response Time (ms)

Returns the maximum response time for a license check-out operation.

Secure Ticket Authority: STA Bad Data Request Count

Returns the number of unsuccessful ticket validation and data requests over the lifetime of the STA.

Secure Ticket Authority: STA Bad Refresh Request Count

Returns the number of unsuccessful ticket refresh requests over the lifetime of the STA.

Secure Ticket Authority: STA Bad Ticket Request Count

Returns the number of unsuccessful ticket creation requests over the lifetime of the STA.

Secure Ticket Authority: STA Count of Active Tickets

Returns the number of tickets currently in the STA.

Secure Ticket Authority: STA Good Data Request Count

Returns the number of successful ticket validation and data requests over the lifetime of the STA.

Secure Ticket Authority: STA Good Refresh Request Count

Returns the number of successful ticket refresh requests over the lifetime of the STA.

Secure Ticket Authority: STA Good Ticket Request Count

Returns the number of successful ticket creation requests over the lifetime of the STA.

Secure Ticket Authority: STA Peak All Request Rate

Returns the highest activities per second recorded for all activities over the lifetime of the STA.

Secure Ticket Authority: STA Peak Data Request Rate

Returns the highest data requests per second recorded over the lifetime of the STA.

Secure Ticket Authority: STA Peak Ticket Refresh Rate

Returns the highest ticket refresh requests per second recorded over the lifetime of the STA.

Secure Ticket Authority: STA Peak Ticket Request Rate

Returns the highest ticket creation requests per second recorded over the lifetime of the STA.

Secure Ticket Authority: STA Ticket Timeout Count

Returns the number of ticket request timeouts recorded over the lifetime of the STA.