Documentation forServer & Application Monitor
Monitoring your applications and environment is a key capability of Hybrid Cloud Observability and is also available in a standalone module, Server & Application Monitor (SAM). Hybrid Cloud Observability and SAM are built on the self-hosted SolarWinds Platform.

SAM 2022.4.1 release notes

Release date: December 14, 2022

These release notes were last updated on March 29, 2023.

These release notes describe the new features, improvements, and fixed issues in Server & Application Monitor 2022.4.1. They also provide information about upgrades and describe workarounds for known issues.

Learn more

New features and improvements

Return to top

SAM 2022.4.1 is a service release and provides stability fixes not available in previous versions. It is part of the SolarWinds Platform, and includes improvements and fixes from SolarWinds Platform 2022.4.1.

See also the SolarWinds Platform 2022.4.1 Release Notes.


New customer installation

Return to top

For information about installing SAM, see the SolarWinds Platform and Orion Platform Products Installation and Upgrade Guide. After installation, use the SAM Getting Started Guide to get started fast.

How to upgrade

Return to top

You must be on SAM 2020.2.1 or later to upgrade to SAM 2022.4.1. If you are on SAM 2020.2 or earlier, first upgrade to 2020.2.6 and then upgrade to 2022.4.1.

For information on upgrading SAM, see Install or Upgrade SAM.


Fixed issues

Return to top

SAM 2022.4.1 fixes the following issues.

Case number Description
01110702 Parent node no longer shows wrong application monitor status.
00927195 Cell values no longer show date instead of number value when exporting custom charts.
01012377 Adding new Windows group account to the server no longer returns an error.

01016374,

00691802

When applying an application template to multiple servers, the template no longer gets applied multiple times.
00520035 The graphical report for log parser now shows the correct information.
01060801 All Applications widget, in the Applications Summary page, is no longer showing duplicates for AppInsight for SQL monitors.

SAM 2022.4.1 runs on the SolarWinds Platform and contains all of the fixed issues since the SAM 2020.2.6 release, including hotfixes and fixes in SolarWinds Platform 2022.2 through 2022.4.1.

See the SolarWinds Platform 2022.4.1 Release Notes for more information.


Known issues

Return to top

Issue Notes

PollingInterval, SkipCertificateValidation, UseOrionProxy parameters are not working for API Poller via swis.


No workaround is currently available.

With Kubernetes v1.25 and higher, CMAN is unable to monitor Azure AKS.

As a workaround, downgrade containerd runtime in Kubernetes so Hybrid Cloud Observability can monitor container details.

When using the Add Node Wizard to assign an AppInsight for Exchange node, an error appears stating: Remote Configuration Failed Remote configuration was unsuccessful due to the following: An error occurred during Exchange Server configuration.

As a workaround, change the polling method to Agent, then run Exchange zero config. OR Generate the Zero Config script and manually run it on the target system. Click here for details.

End of support

Return to top

This version of SAM no longer supports the following platforms and features.

Type Details
Database SQL Server 2012 and SQL Server 2014 are no longer supported for use as the SolarWinds Platform or Orion Platform database.

Syslog and traps

Legacy Syslog and Traps functionality has been removed. During an upgrade, legacy syslog and trap rules are migrated to the Log Viewer. A few rule conditions are not currently supported in the new log functionality. Any rules that are not imported are listed in the Migration Report.

For information on upgrading SAM, see Install or Upgrade SAM.


End of life notices

Return to top

Version EoL Announcement EoE Effective Date EoL Effective Date
2020.2.6 April 18, 2023: End-of-Life (EoL) announcement – Customers on SAM 2020.2.6 should begin transitioning to the latest version of SAM. May 18, 2023: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for SAM 2020.2.6 will no longer be actively supported by SolarWinds. May 18, 2024: End-of-Life (EoL) – SolarWinds will no longer provide technical support for SAM 2020.2.6
2020.2.5 January 18, 2023: End-of-Life (EoL) announcement – Customers on SAM 2020.2.5 should begin transitioning to the latest version of SAM. February 17, 2023: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for SAM 2020.2.5 will no longer be actively supported by SolarWinds. February 17, 2024: End-of-Life (EoL) – SolarWinds will no longer provide technical support for SAM 2020.2.5.
2020.2.4 October 19, 2022: End-of-Life (EoL) announcement – Customers on SAM 2020.2.4 should begin transitioning to the latest version of SAM. November 18, 2022: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for SAM 2020.2.4 will no longer be actively supported by SolarWinds. November 18, 2023: End-of-Life (EoL) – SolarWinds will no longer provide technical support for SAM 2020.2.4.
2020.2.1 October 19, 2022: End-of-Life (EoL) announcement – Customers on SAM 2020.2.1 should begin transitioning to the latest version of SAM. November 18, 2022: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for SAM 2020.2.1 will no longer be actively supported by SolarWinds. November 18, 2023: End-of-Life (EoL) – SolarWinds will no longer provide technical support for SAM 2020.2.1.
2020.2 October 19, 2022: End-of-Life (EoL) announcement – Customers on SAM 2020.2 should begin transitioning to the latest version of SAM. November 18, 2022: End-of-Engineering (EoE) – Service releases, bug fixes, workarounds, and service packs for SAM 2020.2 will no longer be actively supported by SolarWinds. November 18, 2023: End-of-Life (EoL) – SolarWinds will no longer provide technical support for SAM 2020.2.
2019.4 July 27, 2022: End-of-Life (EoL) announcement - Customers on SAM version 2019.4 should begin transitioning to the latest version of SAM.   August 26, 2022: End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for SAM version 2019.4 will no longer be actively supported by SolarWinds. August 26, 2023: End-of-Life (EoL) - SolarWinds will no longer provide technical support for SAM version 2019.4.
6.9.1 July 27, 2022: End-of-Life (EoL) announcement - Customers on SAM version 6.9.1 should begin transitioning to the latest version of SAM.   August 26, 2022: End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for SAM version 6.9.1 will no longer be actively supported by SolarWinds. August 26, 2023: End-of-Life (EoL) - SolarWinds will no longer provide technical support for SAM version 6.9.1.
6.9 July 27, 2022: End-of-Life (EoL) announcement - Customers on SAM version 6.9 should begin transitioning to the latest version of SAM.   August 26, 2022: End-of-Engineering (EoE) - Service releases, bug fixes, workarounds, and service packs for SAM version 6.9 will no longer be actively supported by SolarWinds. August 26, 2023: End-of-Life (EoL) - SolarWinds will no longer provide technical support for SAM version 6.9.

See the End of Life Policy for information about SolarWinds product life cycle phases. To see EoL dates for earlier SAM versions, see SAM release history.


Legal notices

Return to top

© 2022 SolarWinds Worldwide, LLC. All rights reserved.

This document may not be reproduced by any means nor modified, decompiled, disassembled, published or distributed, in whole or in part, or translated to any electronic medium or other means without the prior written consent of SolarWinds. All right, title, and interest in and to the software, services, and documentation are and shall remain the exclusive property of SolarWinds, its affiliates, and/or its respective licensors.

SOLARWINDS DISCLAIMS ALL WARRANTIES, CONDITIONS, OR OTHER TERMS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, ON THE DOCUMENTATION, INCLUDING WITHOUT LIMITATION NONINFRINGEMENT, ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY INFORMATION CONTAINED HEREIN. IN NO EVENT SHALL SOLARWINDS, ITS SUPPLIERS, NOR ITS LICENSORS BE LIABLE FOR ANY DAMAGES, WHETHER ARISING IN TORT, CONTRACT OR ANY OTHER LEGAL THEORY, EVEN IF SOLARWINDS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

The SolarWinds, SolarWinds & Design, Orion, and THWACK trademarks are the exclusive property of SolarWinds Worldwide, LLC or its affiliates, are registered with the U.S. Patent and Trademark Office, and may be registered or pending registration in other countries. All other SolarWinds trademarks, service marks, and logos may be common law marks or are registered or pending registration. All other trademarks mentioned herein are used for identification purposes only and are trademarks of (and may be registered trademarks) of their respective companies.