Documentation forServer & Application Monitor

About Orion Platform features in SAM

The Orion Platform is at the core of the SolarWinds IT Management Portfolio. It provides a stable and scalable architecture that includes data collection, processing, storage, and presentation. It also offers common features such as user accounts, views, dashboards, and alerting that you can use across all Orion Platform products, as summarized here.

If you're new to SAM, review this section for details that may be helpful as you explore your environment. To learn more, see the Orion Platform Administrator Guide.

Orion Platform basics

Log into SAM in a web browser to open the Orion Web Console and get started with SAM. Accessible from any computer connected to the Internet, the Orion Web Console includes views (individual pages) and widgets (informational blocks on views). To learn more, watch Navigating the Web Console.

Manage Orion Web Console user accounts to set user rights, reset passwords, limit access to network segments, and enable authentication with Active Directory.

Review Events to find out what is going on in your environment.

Use the Orion Log Viewer (OLV) to see event, syslogs, and trap messages.

If using deprecated Syslog and Traps features, note that they will be replaced by Orion Log Viewer in a future release, likely in 2022.

Get alerts about issues in your environment. See Explore alerts and reports.

View monitored objects on maps in the Orion Web Console.

Add nodes and applications that you want to monitor

Run the Discovery Wizard to detect servers and applications in your environment so you can decide what to monitor. Available polling methods include WMI, SNMP, ICMP, API, and agents deployed on Windows, Linux, and AIX devices.

Add individual nodes or use Active Directory domain controllers to add nodes automatically.

Manage monitored nodes by editing properties, setting polling methods, toggling monitoring on and off, or muting alerts.

Customize your SAM environment

Customize dashboards, colors, logo, views, widgets, and charts in the Orion Web Console. Specify what other users can see on modern dashboards and views, as well as what type of data appears for different objects.

Set up widgets to show the data you want in the way most useful to you.

Create custom properties for nodes and applications. For example, add a custom property to identify IIS nodes.

Create groups and dependencies to organize how monitored data is presented in the Orion Web Console. Set up dependencies to represent relationships between network objects.

Set thresholds for monitored metrics. Customize general thresholds or use baselines.

Monitor additional metrics and nodes

Monitor your virtual infrastructure for Amazon Web Services (AWS), Azure, ESXI, ESX, Microsoft Hyper-V, Nutanix, and VMware.

Monitor cloud instances and VMs for AWS and Azure.

Monitor container services for Docker, Docker Swarm, Kubernetes, Azure Kubernetes, and Apache Mesos.

Monitor hardware health for insight into hardware issues on Dell, HP, HPE ProLiant, IBM, and Cisco UCS devices. You can also monitor Nutanix clusters with Hyper-V and VMware hosts.

Use the Quality of Experience (QoE) dashboard to monitor network traffic.

Expand Orion Platform functionality or scale your deployment

Do you need to scale your deployment? See Scalability Engine Guidelines and review tips to optimize your deployment.

Expand monitoring across low-bandwidth or high-latency network connections with Orion Remote Collectors.

Balance the load on polling engines by specifying nodes to be polled by individual polling engines. See also Manage Additional Polling Engines.

Use SolarWinds High Availability to provide failover protection for your Orion server and Additional Polling Engines (APEs).

Use Orion Remote Collectors with SAM.

Troubleshoot your environment

Investigate issues in Performance Analysis (PerfStack™) dashboards.

Use alerts to monitor your environment. See also Reduce alerting noise and learn about generating Service Desk incidents from alerts.

Maintain the SolarWinds Orion database and use the Active Diagnostics tool.

For quick reference, here are additional links to Orion Platform Administrator Guide content: