Documentation forServer & Application Monitor
Monitoring your applications and environment is a key capability of SolarWinds Observability Self-Hosted (formerly Hybrid Cloud Observability) and is available in the Essentials edition. Server & Application Monitor (SAM) is also available in a standalone module.

GoodLink Server for Microsoft Exchange

This template assesses the status and overall performance of a GoodLink Messaging Server integrated in Microsoft Exchange server. This template uses Windows System Event Log, Windows Service and PowerShell monitors.

Prerequisites

GoodLink Server Command Line Tools are installed on the target server. These tools can be found on GoodLink Server installation media in archive like this gmc-cli_1.3.5.235.zip. You need to unpack these tools somewhere, for example: C:\gmc-cli_1.3.5.235.

Java is installed on the target server.

WinRM is properly configured on the target server.

Credentials

GoodLink administrator (domain\user) on the target server. Also this user should be in the administrators group on the target server.

Component monitors

Statistic for All Handhelds

Returns statistics for all handheld devices added in the GoodLink Server by running the GMExportStats.bat tool from GoodLink Server Command Line Tools. Returned values are as follows:

  • Email messages sent – Returns the total number of email messages sent to all handhelds from the Good Messaging Server.
  • Email messages received – Returns the total number of email messages received from all handhelds by the Good Messaging Server.
  • Filtered email – Returns the number of messages not sent to handhelds due to filters set on handhelds (using the Blocked Senders email option).
  • Calendar messages sent – Returns the number of calendar messages sent to all handhelds from the Good Messaging Server.
  • Calendar messages received – Returns the number of calendar messages received from all handhelds by the Good Messaging Server.
  • Task messages sent – Returns the number of total task messages sent to all handhelds by the Good Messaging Server.
  • Task messages received – Returns the number of total task messages received from all handhelds by the Good Messaging Server.
  • Messages sent – Returns the number of Total Email, Calendar, Contact, Note, and Task messages sent to all handhelds by the Good Messaging Server. (Includes control messages.)
  • Messages received – Returns the number of Total Email, Calendar, Contact, Note, and Task messages received from all handhelds by the Good Messaging Server. (Includes control messages.)

This monitor uses the following arguments:
path_to_GMExportStats,URL_to_GoodLink_Server,GoodLink_Server_hostname
where
path_to_GMExportStats – Full path to GMExportStats command;
URL_to_GoodLink_Server – URL to GoogLink server in format https://localhost:port;
GoodLink_Server_hostname – Hostname of GoodLink Server.

Example:
C:\gmc-cli_1.3.5.235\GMExportStats.bat,https://localhost:19005,ifrit

By default, this monitor has the Count statistic as difference box checked. It will show the statistic since the last polling period.

Statistic for Specific Handheld

Returns statistics for a specific handheld device added in the GoodLink Server by running the GMExportStats.bat tool from GoodLink Server Command Line Tools. Returned values are as follows:

  • Email messages sent – Returns the total number of email messages sent to a specific handheld from the Good Messaging Server.
  • Email messages received – Returns the total number of email messages received from specific handheld by the Good Messaging Server.
  • Filtered email – Returns the number of messages not sent to specific handheld due to filters set on handhelds (using the Blocked Senders email option).
  • Calendar messages sent – Returns the number of calendar messages sent to a specific handheld from the Good Messaging Server.
  • Calendar messages received – Returns the number of calendar messages received from a specific handheld by the Good Messaging Server.
  • Task messages sent – Returns the number of total task messages sent to a specific handheld by the Good Messaging Server.
  • Task messages received – Returns the number of total task messages received from a specific handheld by the Good Messaging Server.
  • Messages sent – Returns the number of Total Email, Calendar, Contact, Note, and Task messages sent to a specific handheld by the Good Messaging Server (includes control messages).
  • Messages received – Returns the number of Total Email, Calendar, Contact, Note, and Task messages received from a specific handheld by the Good Messaging Server (includes control messages).

This monitor uses the following arguments:
path_to_GMExportStats,URL_to_GoodLink_Server,GoodLink_Server_hostname,handheld
where
path_to_GMExportStats – Full path to GMExportStats command;
URL_to_GoodLink_Server – URL to GoogLink server in format https://localhost:port;
GoodLink_Server_hostname – Hostname of GoodLink Server;
handheld – Handheld name which should be monitor.


Example:
C:\gmc-cli_1.3.5.235\GMExportStats.bat,https://localhost:19005,ifrit,administrator

By default, this monitor has the Count statistic as difference box checked. It will show statistic since the last polling period.

Service: GoodLink Server

Returns CPU and memory usage of the GoodLink Server. Good Mobile Messaging Server service which provides enterprise wireless email, calendar, contacts, and more.

GoodLink Server TCP port

Tests the ability of a GoodLink Server to accept incoming sessions. By default it monitors TCP port 19005.