Documentation forServer & Application Monitor

Troubleshoot application dependency issues in SAM

If the Application Connections widget of a Node or Application Details view displays sample data with a "Why don't I see any connections?" message, follow these steps:

  1. Review your environment to ensure that:
  2. Verify Orion agents are deployed to nodes that you want to monitor. You can check them on the Manage Agents page.
  3. Assign application monitors to nodes.
  4. Review events displayed on the Connection Details page.
  5. Check Application Dependency log files.

If polling fails for Windows Server 2012 nodes, see Agent-related issues.

Review the following topics before contacting SolarWinds Customer Support: