Documentation forWeb Help Desk

WHD Getting Started Guide

This guide picks up right after the Web Help Desk (WHD) installation process and walks you through the initial steps you need to start using the application. This guide also includes role-based training materials that you can distribute to your techs and clients.

Current version: 12.8.3

Click here to view the guide in PDF format.

Need to download the software? Access your licensed software from the SolarWinds Customer Portal. If you need implementation help, contact Customer Support for assistance.

Need to install the software? See the WHD Installation and Upgrade Guide for instructions.

Need to open a support case? Read this Customer Support article to get your case the right level of visibility.

Click any of the + entries below to expand the subtopics for more information.