Manage parts and billing

You can track your parts inventory in one or multiple store locations by part number, manufacturer, and model. When parts are deployed to a ticket, Web Help Desk automatically deducts the part from inventory, allowing you to maintain an accurate parts inventory in your deployment.

You can create an alert that notifies you when your inventory threshold falls below your specified level for parts a client regularly requests. See Configure inventory alerts for details.

See the following topics: